Contact Center Data Scientist
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Contact Center Data Scientist to
analyze customer interaction data and improve customer
experiences.
Key Responsibilities
Gather and prepare data from various sources for analysis
Develop statistical models and machine learning algorithms to
analyze customer behavior
Create visualizations to communicate insights and collaborate with
business teams on actionable recommendations
Required Qualifications
Advanced degree in statistics, data science, computer science, or a
related field
5 years of experience as a data scientist
Strong proficiency in statistical analysis and machine learning
techniques
Expertise in programming languages like Python or R
Experience with data mining, data warehousing, and data
visualization tools
Keywords: VirtualVocations, Los Angeles , Contact Center Data Scientist, Other , Vista, California
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