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Sales & Customer Service - Retail

Company: Forever 21
Location: Mission Viejo
Posted on: October 12, 2018

Job Description:

Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!

Job Purpose: The Sales Associate will be responsible for assisting customers with product location, selection, availability, pricing, returns and sales items. The Associate will also assist in setting up displays, stocking shelves, cashiering and opening/closing store.

Essential Functions:



  • Ensure great customer service by assisting in location, availability and selection of merchandise
  • Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
  • Assist in daily store recovery, before, during or after store opening hours
  • Promote current sales and promotions to customers, including pricing of merchandise
  • Adhere to company policies, procedures, and loss prevention practices
  • Complete sales transactions and maintain proper accountability at registers
  • Process merchandise returns and exchanges courteously and under company guidelines
  • Support all management, leads and sales team at all times


    Skills Required:



    • Ability to interact and communicate effectively with customers and peers
    • Ability to complete sales transactions in POS register system
    • Knowledge of policies, procedures and safety rules
    • Ability to work under close supervision and detailed instruction


      Experience:



      • Minimum of one year of retail sales experience preferred
      • Previous cash handling experience preferred


        Education:



        • Must be 18 years of age
        • A high school diploma or GED preferred


          Work Environment/Hours:



          • A part-time or full-time hourly non-exempt position working in stores
          • Must have flexibility with schedule


            Physical Requirements:



            • Ability to lift items of up to 35 lbs. and perform other physical duties (i.e. climb ladder, lifting, bending)
            • Ability to spend up to 100% of the working time standing and walking


              At Forever 21, style isn't dictated---It's inspired. Forever 21 is the leading fashion retailer of the latest trends and the season's hottest styles at can't-resist-prices. U.S. and international locations stay true to the fast-fashion destination's iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.

              Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We're always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!

              Keywords: Forever 21, Los Angeles , Sales & Customer Service - Retail, Sales , Mission Viejo, California

              Click here to apply!

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