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Customer Service Representative

Company: Morphius Corp
Location: Los Angeles
Posted on: January 16, 2022

Job Description:

MUST RESIDE IN CALIFORNIA

What we do is coordinate benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. The role of a customer service representative is to simply educate these members who request information about the benefits that are available to them through their union affiliation.

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

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Keywords: Morphius Corp, Los Angeles , Customer Service Representative, Sales , Los Angeles, California

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