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Inside Sales/Office Manager

Company: Hirose Electric USA
Location: Laguna Hills
Posted on: November 22, 2021

Job Description:

Inside Sales/Office Manager RG 10

Reporting to the Regional Sales Manager this position will be responsible as aa administrator for all accounts in the region.

Assists and supports the Regional Sales Manager, Segment Leader(s), Automotive, and the sales representatives.

Manages Regional office facility and implements HR policies and procedures.

ESSENTIAL RESPONSIBILITIES

Inside Sales

1. Will assist with Travel Coordination

2. Sample input and customer follow up

3. Customer support for internal inquiries

4. Special pricing and price simulator submittals

5. ICP, Domestic Split, & Design Registration oversight

6. Disperse and follow-up on Sales Leads

7. Submitting and Updating Sales Force

8. Interfaces with Japan to support Quality issues

9. Provides support with Budde (consultant) POS information

10. Benchmarking of Regional Sales Goals

11. Suggest and implement improvements in the sales administration process through interaction with other Inside Sales personnel

12. Keep the region Calendar current and updated

13. Receive, maintain and distribute collateral material, sample kits, NPI Packets, etc

14. Support as needed: QPS (MREPs, VARs and Distributors) and Tech Shows (L-N-L)

15. Gather and submit Market Share, POS, Forecast and MMR information monthly

16. Monitor and tracking of the Virtual Trade Shows

17. Develop a strong understanding of the customer base and markets

18, Other tasks/assignments as required

Employee must complete their tasks per ISO9 requirements, when applicable

ESSENTIAL RESPONSIBILITIES

Office

  • Schedule meetings and appointments
  • Organize the office layout and order supplies and equipment
  • Maintain the office condition and arrange necessary repairs
  • Partner with HR to update and maintain office policies as necessary
  • Organize office operations and procedures
  • Act as the liaison to the local property management company, ensure office functionality and basic comfort
  • Coordinate preparations for Quarterly Sales Meetings, National and Regional meetings, and other events, as needed
  • Manage office security and safety systems, including maintaining first aid kit supplies and conducting period inspections of fire extinguishers, in an effort to maintain workplace safety
  • Work in conjunction with HR to provide training to local employees, educating them using the Emergency Evacuation Plan
    10. Design and maintain filing systems on SharePoint

    11. Assist HR with contracts with housing properties, hotels, car rental / leasing, and any other relocation needs for the Trainee program

    12. Ensure all activities related to the rotational employees from Japan are completed, such as, housing, schooling for children, and English training courses

    13. Organize office operations and procedures, which includes:

    a. maintain internet and Outlook connections; troubleshoot to solve connection interruptions, working with Mindshift and local IT service to solve connection issues

    b. Liaison with outside vendors/customers/office building management company for phone inquiries, service-related issues and installation of any products

    c. Ability to multitask and complete tasks accurately and on time

    14. Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends

    15. Plan in-house or off-site activities, like parties, celebrations and conferences

    16. Ensure that all items are invoiced and paid on time

    SUPERVISION

    General supervising and support for the office:

    --- Work with HR to set office standards
  • Notify Human Resources Manager of potential concerns involving performance, discrimination, and/or harassment

    Requirements

    1. Associate of Arts Degree with proven experience in an office and sales support role preferred

    2. Proficient in the use of Microsoft Outlook, Word, Excel and SharePoint

    3. Hands on experience with Salesforce CRM software

    4. In-depth understanding of the sales administration process

    5. Exhibit characteristics such as tenacity, courtesy, perseverance and detail-orientation; Exhibit a professional and positive

    demeanor

    6. Excellent interpersonal and team management skills

    7. Effective organizational and time management skills

    8. Sales Support experience for sales office environment

    9. Strong analytical and organizational skills

Keywords: Hirose Electric USA, Los Angeles , Inside Sales/Office Manager, Sales , Laguna Hills, California

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