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Telephone Sales Agent (TSA) - In-Room Dining - The Ritz-Carlton, Marina del Rey - (21110776)

Company: Marriott International, Inc.
Location: Marina Del Rey
Posted on: November 22, 2021

Job Description:

Live Fully at Marriott International - #1 Leader in Hospitality .

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

The Ritz-Carlton, Marina del Rey, located at 4375 Admiralty Way, Marina Del Rey, CA , 90292 is currently hiring a Telephone Sales Agent (TSA) - In-Room Dining.
Responsibilities include:
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.




Apply now at : jobs.marriott.com/marriott/jobs/21110776?lang=en-us


Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Chat, engage and follow us on social media. - facebook.com/marriottjobsandcareers - twitter.com/marriottcareers - linkedin.com/company/marriott-international -instagram.com/marriottcareers

Visit marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Inc., Los Angeles , Telephone Sales Agent (TSA) - In-Room Dining - The Ritz-Carlton, Marina del Rey - (21110776), Sales , Marina Del Rey, California

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