LosAngelesRecruiter
the smart solution for Los Angeles jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Santa Monica
Posted on: May 19, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSara on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Los Angeles , Inbound Travel Consultant, Professions , Santa Monica, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBSOld School Trucking With Modern Respect For CDL-A Truck Driver Jobs Are you ready to get on board with a carrier that combines old school trucking with modern respect
Company: Freymiller
Location: Tustin
Posted on: 05/24/2019

ELECTRICIAN
Description: ABM, a leading provider of integrated facility solutions, is looking for an Electrician. The Electrician is responsible for
Company: ABM Industries
Location: Tustin
Posted on: 05/24/2019

Dedicated CDL-A Driver Position - Daily Home Time [113]
Description: 888 423-6888 Hub Group Dedicated is in high demand for CDL-A drivers in the La Mirada, CA area Local positions available, so
Company: Hub Group Trucking
Location: San Clemente
Posted on: 05/24/2019


Truck Driver - Earn up to $72k+ per Year - Up to $3,000 Sign-On Bonus - Santa Barbara
Description: Pro Truck Lines is Hiring Class A CDL Truck DriversEarn 55k to 72k Per Year, or more Up to 3,000 Sign-On Bonus --Pro Truck Lines is a commercial transportation company that has specialized in time-sensitive (more...)
Company: Pro Truck Lines
Location: Santa Barbara
Posted on: 05/24/2019

Class A CDL Regional Home Weekly
Description: Dedicated Lanes/Home Time/Better Pay br br Medical, Dental, Vision, 401K br br Late Model Equipment br br Sign on Bonuses 3,000 to 5,000 br br Operational Summary br br (more...)
Company: Blackhawk Transport
Location: Altadena
Posted on: 05/24/2019

Dedicated Hiring CDL-A Truckers - No Touch Freight [189] / Driver
Description: 888 423-6888 Hub Group Dedicated is searching for CDL-A truck drivers in the Ontario, CA
Company: Hub Group Trucking
Location: Tustin
Posted on: 05/24/2019

Dedicated Hiring CDL-A Truckers - Local Position With Overtime [170]
Description: Hub Group Dedicated is searching for dry van CDL-A truck drivers in the Redlands, Southern California area There are local and regional
Company: Hub Group Trucking
Location: Hemet
Posted on: 05/24/2019

Registered Veterinary Technician ( RVT )
Description: Registered Veterinary Technician RVT At The Palm Springs Animal Shelter our first priority is the animals Friends of the Palm Springs Animal Shelter Friends is a non-profit 501C 3 organization who (more...)
Company: Palm Springs Animal Shelter
Location: Palm Springs
Posted on: 05/24/2019

PTP CDL-A Drivers - Home Weekly - Average 70K Annual with Benefits
Description: PTP CDL-A Drivers About Ashley Distribution Ashley Distribution Services is the private fleet for Ashley Furniture Industries, Inc., the largest manufacturer of furniture in the world. Established in (more...)
Company: Ashley Distribution
Location: Hemet
Posted on: 05/24/2019

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: 888 423-6888 Hub Group Dedicated is working with a well-known distributor in Southern California
Company: Hub Group Trucking
Location: Perris
Posted on: 05/24/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds