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Technician Voice - Infrastructure - Full Time 8 Hour Days

Company: University of Southern California
Location: Los Angeles
Posted on: October 12, 2018

Job Description:

The Voice Technician installs and maintains the USC Health Voice Systems. This individual will support and maintain a multi-platform voice telephony system, ensuring its efficiency and security. The role will troubleshoot problems reported by users and/or by automated monitoring systems, provide assistance related to installations. This position will also perform moves, adds and changes, based on customer requests. This position will program, install, move, modify voice and related equipment according to job order specifications, company standards and procedures. Troubleshoot equipment malfunctions such as dial tone trouble, inoperable phones, voicemail. Will need to be on the on-call rotation. Minimum Education: * High School Diploma required;. 3 years of job specific experience; Associates Degree in a related field is strongly preferred Minimum Experience/Knowledge: * Some college or technical certification training preferred. 5+ years of telecommunications installation/maintenance experience required. Background in LAN/WAN Technologies. TCP/IP/QoS/PoE/VLANs/VoIP. Knowledge of Windows and Linux operating systems. Ability to troubleshoot network and VoIP related issues. Excellent communication skills both verbal and writing. Must be able to work occasional nights and weekends as needed. Required License/Certification: * Relevant vendor specific (Cisco, Avaya, Nortel, Siemens) systems certification is preferred. * Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Required Legal Notices Certain positions are subject to background screening If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$4415.htmldSDL2017

Keywords: University of Southern California, Los Angeles , Technician Voice - Infrastructure - Full Time 8 Hour Days, Professions , Los Angeles, California

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