Service Superintendent
Company: Dowbuilt
Location: Los Angeles
Posted on: March 20, 2023
Job Description:
We're hiring a Service Superintendent -to plan, manage, and
execute a variety of projects and work within occupied high-end
residences. Dowbuilt service superintendents have -the eye of a
craftsman, the foresight and communication of a project manager,
and problem-solving skills to deliver outstanding results while
demonstrating our value and commitment to our clients. -Service
superintendents must be able to collaborate and work with a wide
variety of people inside and outside of the business to develop
projects and provide the best solution for our clients.WHAT YOU'LL
DOAs a service superintendent, you'll be responsible for:
- Developing and maintaining long term relationships with
assigned service clients; serving -as the primary contact and
Dowbuilt representative for all client requests
- Preparing -for and planning site meetings with clients as
necessary
- Collaborating -with clients, designers, architects,
subcontractors, household staff, and Dowbuilt employees to develop
scope of work for service projects
- Serving -as a subject-matter expert and primary point of
contact for all client inquiries and requests
- Creating -and managing -weekly schedule; maintaining -a current
calendar and identifying personal schedule gaps in advance
- Proactively maintaining service lists for each client to ensure
sufficient work for yourself and, at times, a Service Foreman
- Assisting clients and subs in developing scopes of work
- Communicating -all scope and schedule details and changes to
client and Service Manager regularly; -confirming -that all work is
complete and satisfactory within established scope
- Ensuring -that all promised deadlines are met, that changing
scopes and deadlines are identified early and that new costs and
deadlines are communicated to the team and client
- Assisting Service Manager with estimates by providing expected
labor, subcontractor, and material requirements associated with
scopes of work; managing -labor and resources to estimate
- Submitting material purchases with appropriate job numbers and
assist with invoice approvals as required
- Maintaining a safe, secure, clean and organized work site;
-ensure all tools and equipment are removed each day; -maintaining
security and privacy of client properties and information at all
times
- Performing, managing, -and being responsible for all work being
done to the highest standard of workmanship
- Assisting Service Manager to establish, coordinate, and
facilitate Maintenance Programs for new and existing clients;
performing routine preventative maintenance and ensuring -that our
clients' homes run smoothly; -proactively identifying areas in need
of repair; -inspecting and diagnosing -problems as needed
- Supervising -subcontractors to ensure safe operations, work
quality, schedule, and cost; maximizing -subcontractor and crew
productivity; managing -subcontractor performance and behavior on
site
- Ensuring job-site safety procedures are in place and strictly
administered; -conducting safety meetings with subcontractors and
service foremen
- Preparing -daily Field Reports with hours, providing a recap of
the service work that was performed
- Identifying and communicating -potential leads and
opportunities to Service Director
- Establishing and cultivating -professional and personal
contacts in the building industry
- Cleaning and maintaining company service vehicleWHAT YOU NEED
TO SUCCEEDTo be successful as a Dowbuilt service superintendent,
you'll need:
- At least 7 years of residential construction experience -
high-end preferred
- OSHA 10 and CPR / First Aid certifications; a focus on safety
and security
- Working knowledge of:
- all phases of carpentry
- building codes, inspections and permit requirements
- operation and basic troubleshooting of home mechanical,
electrical and plumbing systems
- fine finish care and maintenance practices
- Microsoft Office Suite (Word, Excel, Outlook, etc.), web-based
applications (i.e., Smartsheet, Insightly, ShareFile, Slack, etc.)
and/or Bluebeam / Adobe Acrobat
- Professional and succinct communication skills
- The ability to listen actively, follow instructions, take
notes, ask for help, and suggest solutions
- The drive to learn, develop skills, and share knowledge with
others
- The ability to collaborate and problem solve with others
- Composure when stressed or facing difficult objectives
- Confidentiality of client and company proprietary
information
- Professional demeanor and appearance
- U.S. work authorizationWHAT WE OFFERWe are a fun, easygoing
bunch of professionals who take a lot of pride in the work we do.
We acknowledge the contributions and talents of our team members by
providing benefits that support you at work and in life:
- Competitive pay commensurate with skills and experience
- 100% paid medical, dental, vision, and basic life insurance for
full-time employees (30% coverage for dependents), first of the
month following DOH
- 401(k) retirement savings plan with employer profit sharing
contribution
- 8 paid holidays each year, no waiting period
- Paid Time-Off (PTO) 2.31 hours per week, or 120 hours per year,
with one additional day of service per year until reaching a max
accrual of 160 hours
- Mentorship and career development opportunities
- Tool Purchase and Tool Loan Programs
- Education reimbursement
- Discretionary bonus
- Opportunities to build for Dowbuilt in other regions, if
desired The compensation range for this position is: $90,000 -
$105,000 annual salary WHO WE AREDowbuilt is a construction company
founded in 1980, and today our talented teams can be found from
coast to coast. We excel at cutting-edge, innovative,
never-been-done-before residential projects and home service-all of
which require precision and impeccable attention to detail. We work
with top architects, and our builds are regularly featured in
publications such as -Architectural Digest -and -Architectural
Record.The Dowbuilt culture is one of care-care for our employees,
clients, and the talented craftspeople we partner with-resulting in
care for the incredible designs we bring to life.HOW YOU'LL MAKE AN
IMPACTWe're committed to investing in our team members' ongoing
professional development, and as a leader with Dowbuilt, you play a
big part in ensuring that your team has equal opportunity to play
to their strengths, fill gaps in knowledge and grow
professionally.Effective career development requires two-way, open
communication between employee and manager. This means expectation
setting happens on both sides, along with support, mentorship, and
goal setting at regular intervals. Find out how you can take your
own career to the next level and inspire the next generation of
talent with Dowbuilt.
Dowbuilt is an equal opportunity employer that values diversity. We
do not discriminate on the basis of race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.Powered by JazzHR
Keywords: Dowbuilt, Los Angeles , Service Superintendent, Professions , Los Angeles, California
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