Sr Manager, Logistics Network Improvement
Company: Mattel
Location: El Segundo
Posted on: August 7, 2022
Job Description:
Job DescriptionCompany Description
CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our
future. Because we don't just make toys. We create innovative
products and experiences that inspire, entertain and develop
children through play. Mattel is at its best when every member of
our team feels respected, included, and heard—when everyone can
show up as themselves and do their best work every day. We value
and share an infinite range of ideas and voices that evolve and
broaden our perspectives with a reach that extends into all our
brands, partners, and suppliers.Job Description
The Opportunity: Sr. Manager is responsible for new technology site
implementation, leading, planning, and execution to develop DC
network integration. This role will focus on new technology
implementation, building operational and fulfillment capabilities,
and improving efficiencies for Mattel brands throughout the
Logistics network. This role will have a high interface with many
cross-functional internal teams (such as e-Commerce, Marketing,
Finance, IT, Consumer Care, Demand Planning, Distribution &
Logistics and Procurement teams) as well as external partners. The
Sr Manager will be dedicated to ensuring a best-in-class consumer
experience from order through delivery and returns. This role will
interface with many cross-functional teams as well as external
service providers and partners in order to exceed the day-to-day
expectations of our growing direct consumers while planning for
future growth.What Your Impact Will Be:
- Partner with Global Supply Chain (GSC) to develop and execute a
holistic multi-year technology driven fulfillment strategy and
annual plans to support current and future B2B, direct to consumer
businesses through a combination of direct fulfillment, 3PL
management, and other service/software providers.
- Build out the US physical Logistics networks form for
competitive advantage and growth while optimizing service and
cost.
- Work closely with DC network improvement team and Demand
Planning and Distribution & Logistics teams as well as external
partners to manage inventory and replenishment for U.S. direct
businesses, effectively supporting new product launches,
promotions, transitions of discontinued items, etc.
- Partner with IT, Procurement and service providers (FedEx, LTL
carriers, software providers, etc.) on integration of fulfillment
data and systems to support a best in class consumer experience and
Mattel's business needs.
- Develop consumer feedback process and collaborate closely with
Consumer Care team to assess satisfaction with delivery, packaging,
out of box experience, returns, etc. Identify opportunity areas,
make recommendations for improvements and lead cross-functional
projects to deliver enhancements and new offerings.
- Lead capabilities building to define and deliver best in class
service level targets on a weekly, monthly, quarterly, and annual
basis. Create business cases for innovative direct to consumer and
e-commerce operations, fulfillment, delivery and return offerings
and lead internal and external teams to deliver market leading
capabilities.
- Create and communicate weekly and monthly performance
scorecards for each DTC channel. Example KPIs: In-stock rate, fill
rate, avg. shipping time, avg. delivery time, shipping costs,
returns, avg. return time, etc.
- Continuously scan consumer, brand, retail and competitive
environment for DTC innovation and fulfillment best practices and
provide team quarterly updates and recommendations.
- Lead business and operational process improvement initiatives
focused on delivering improved service levels, reducing costs and
increasing operational efficiencies.Qualifications
What We're Looking For:
- Ten years or more in operational supply chain positions (plan,
source, make, deliver) or supply chain IT
- Three to five years in a manager-level role in a supply chain
strategy group, COE or project management office (PMO).
- Experience leading successful cross-functional supply chain
projects and initiatives.
- Experience leading or heavily participating in analytics
projects or technology implementations.
- Excellent communication skills
- Hands on experience with R, Python, SQL and relational
databases. Experience with Snowflake is a plus.
- Experience with data visualization tools/dashboard development
(e.g., Google Data Studio, Tableau, etc.)
- Thorough understanding of Master Data Management, Automated
Data Quality
- Strong background/experience with ETL, data mining, statistical
analysis, data processing with large amounts of data.
- Strong analytical skills: ability to analyze raw data, draw
conclusions, and develop actionable recommendations
- Self-starter with the ability to work independently and take
initiative. Ability to translate ideas and business requirements
into business solutionsPreferred:
- Continuing analytics education, training and/or certification
through MOOCS and/or professional organizations.Skills
- Proven ability to collaborate and influence various roles and
profiles across business, IT and enterprise analytics areas.
- SQL query writing and experience implementing and working with
data warehouses.
- Strong analytical skills: ability to analyze raw data, draw
conclusions, and develop actionable recommendations.
- Talent for translating data into easy-to-understand, actionable
insights.
- Proficiency in data modeling best practices, and designing /
building data pipelines
Additional Information
What It's Like to Work Here:We are a purpose driven company aiming
to empower the next generation to explore the wonder of childhood
and reach their full potential. We live up to our purpose employing
the following behaviors:
- We collaborate: Being a part of Mattel means being part of one
team with shared values and common goals. Every person counts and
working closely together always brings better results. Partnership
is our process and our collective capabilities is our
superpower.
- We innovate: At Mattel we always aim to find new and better
ways to create innovative products and experiences. No matter where
you work in the organization, you can always make a difference and
have real impact. We welcome new ideas and value new initiatives
that challenge conventional thinking.
- We execute: We are a performance driven company. We strive for
excellence and are focused on pursuing best in class outcomes. We
believe in accountability and ownership and know that our people
are at their best when they are empowered to create and deliver
results.Our Approach to Hybrid WorkWe embrace a hybrid work model
to empower a culture of growth, optimism, and wellbeing, where
everyone can deliver on our shared purpose and realize their full
potential. Combining purposeful in-person collaboration with
tech-enabled hybrid work, our focus is to provide flexibility while
enabling collaboration for moments that matter.Who We Are:Mattel is
a leading global toy company and owner of one of the strongest
catalogs of children's and family entertainment franchises in the
world. We create innovative products and experiences that inspire,
entertain and develop children through play. We engage consumers
through our portfolio of iconic brands, including Barbie, Hot
Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and
MEGA, as well as other popular intellectual properties that we own
or license in partnership with global entertainment companies. Our
offerings include film and television content, gaming, music and
live events. We operate in 35 locations and our products are
available in more than 150 countries in collaboration with the
world's leading retail and ecommerce companies. Since its founding
in 1945, Mattel is proud to be a trusted partner in empowering
children to explore the wonder of childhood and reach their full
potential.
Visit us at https://jobs.mattel.com/ and
www.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we
want you to bring your authentic self to work every day. We welcome
all job seekers including minorities, females, veterans,
individuals with disabilities, and those of all sexual orientations
and gender identities.
Keywords: Mattel, Los Angeles , Sr Manager, Logistics Network Improvement, Professions , El Segundo, California
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