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IT Technician / DataFaction Application Support Specialist

Company: Gelfand Rennert & Feldman L.l.p.
Location: Sherman Oaks
Posted on: January 16, 2022

Job Description:

Gelfand, Rennert & Feldman, a top entertainment business management firm in Century City, is seeking an IT Technician / Application Support Specialist to join our team of dedicated professionals. The primary responsibility of this role is to assist the employees with technological issues related to Datafaction (legacy version) and to support the IT department with various other initiatives.Please note: This position will need to travel to our Encino office location on occasion.ResponsibilitiesHandle helpdesk tickets associated with remote officesManage technological fixes and enhancements to the legacy Datafaction software Diagnose, isolate and document helpdesk ticketsParticipate in helpdesk coverage rotationProvides software and hardware support to end usersParticipate in organizing equipment and suppliesA Successful Candidate Will Possess The Following Qualifications1+ years of Datafaction experience preferred, additional training will be providedKnowledge of financial accounting systems strongly desired1+ years of IT support experience, in-person or virtualUnderstand the ever-changing IT environment to build a strong basis of knowledge of systems and infrastructureStrong knowledge of Microsoft Windows Operating System, as well as current Microsoft Office Suite.Ability to work with all office equipment-including printers, fax machines, Video and Networking equipmentExcellent customer service and communication skillsA+ Certification is a plusThis is a non-exempt position. Salary is competitive based on experience. Comprehensive benefits package includes: Medical, Dental, Vision, Wellness, 401(k), a generous paid time off policy and up to ten paid holidays per year. We offer a diverse and employee-friendly environment with great work/life balance. Gelfand, Rennert & Feldman is an Equal Opportunity Employer.Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.About Gelfand, Rennert & FeldmanFounded in 1967, Gelfand, Rennert & Feldman ('GRF') is a leading full-service business management firm for an exclusive assortment of entertainers, executives and select high net worth individuals. Our 30 partners and over 500 staff members deliver comprehensive financial services in the fields of music, motion pictures, television, sports, literature and other creative and performing arts. Our firm has offices in Los Angeles, New York City, Nashville, San Rafael, Wilmington and London.by Jobble

Keywords: Gelfand Rennert & Feldman L.l.p., Los Angeles , IT Technician / DataFaction Application Support Specialist, Professions , Sherman Oaks, California

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