LosAngelesRecruiter Since 2001
the smart solution for Los Angeles jobs

Dispatcher

Company: Adeedo!
Location: Culver City
Posted on: November 23, 2021

Job Description:

Adeedo! is a well-established and growing residential and commercial service company whose goal is to make our customers happy. We do it by performing all aspects of drains, plumbing, heating and air conditioning service, and repair and replacement sales to homeowners and business owners throughout Greater Los Angeles.Adeedo! has 70 years of experience and several generations of loyal customers, and we are committed to superior quality work. If you want to be a part of our successful team, and are ready to be a hero, we're ready to hear from you.Successful DISPATCHERS must possess a diverse skill set, be able to multi-task, work well under pressure and make sound judgement calls under pressure. Our clients are promised 100% Satisfaction Guaranteed, and our Dispatchers ensure our technicians have a positive service call with every client interaction. This is a full-time, non-exempt level position.DUTIES AND RESPONSIBILITIES: Must possess a high energy, strong desire to achieve top results with a charismatic, positive "can-do" attitude over the phone and in personProactively gain and maintain a full understanding of our portfolio of products and servicesEffectively summarize and relay informationAchieve productivity standards and goals set by the company while maintaining high qualityWork well independently within guidelines and complete work without requiring follow upMust have the ability to analyze data from previous appointments and technician's performance and technical ability, and apply this to new appointments, ensuring the appropriate technician is sentMust effectively handle multiple tasks at the same time, while being consistently interrupted by phone calls, emails, and competing prioritiesEnthusiastically communicate opportunities that exist on appointments to encourage and motivate technicians, helping drive performanceManage a geographical territory, producing the best outcomes possible from appointments within the assigned territoryUnderstand and communicate expectations, following and firmly executing processes even if challenged by a technician or peerDetail-oriented, closely monitoring and identifying incorrect work-orders, correcting mistakes and resolving with managers as necessaryMust possess a can-do, fearless mentality, consistently alerting managers as processes or expectations fail to be metDedication to providing superior customer serviceSKILLS/QUALIFICATIONS: High school diploma or equivalent; college preferredMinimum of 2 years of versatile Dispatch experienceComputer literate and able to talk and type (minimum of 40 wpm) accuratelyAble to manage multiple priorities within a fast-paced, deadline driven, multi-discipline environmentAble to make good decisions and resolve issues in a clear, calm, and diplomatic mannerStrong Phone and Interpersonal SkillsComputer literacy and Data Entry SkillsAbility to interpret city/county mapsPHYSICAL DEMANDS: Regularly required to sit; use hands to handle or feel and typeSpeaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issuesFrequently required to reach with hands and armsOccasionally required to stand; walk and stoop, kneel, crouch, or crawlMay lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusWORK CONDITIONS: Regularly required to sit; use hands to handle or feel and typeSpeaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issuesFrequently required to reach with hands and armsOccasionally required to stand; walk and stoop, kneel, crouch, or crawlMay lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:401(k)Dental insuranceEmployee discountHealth insuranceLife insuranceVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayWeekend availabilityExperience:Dispatching: 1 year (Preferred)Work Location: One location

Keywords: Adeedo!, Los Angeles , Dispatcher, Professions , Culver City, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds