Senior Data Analyst

Company: Pearson
Location: Los Angeles
Posted on: November 22, 2021

Job Description:

At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world's innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID-19 pandemic introduced significant disruption and transformation to the K-12 learning market. And as a result, our category has seen explosive growth and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground-breaking path through this shifting environment to achieve continued success.Job OverviewThis role directly supports the Enrollment & Customer Engagement department, located within Pearson Virtual Schools division, in which you will focus on producing and maintaining both ad-hoc analysis and the day-to-day reporting. This includes collaborating with internal partners to mine and analyze quantitative and qualitative workforce and operational data to generate reports and reveal insights that lead to great operational decisions.Data Exploration+ Supports in exploring data within one to two files to determine trends and relationships between variables+ Assist with qualitative strategic projects by conducting independent research and collaborating with internal stakeholders+ Mine and analyze large datasets, draw valid inferences, and present findings to leaders across Enrollment Experience and Customer Engagement teams.+ Organizing and transforming information into comprehensible structures+ Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs+ Communicating with stakeholders to understand data content and business requirements+ Determine how critical data and KPIs are addressed in new systems or feature development and build analytics requirements into core systems to ensure comprehensive metrics are supported+ Gathers operational data from various cross functional stakeholders to examine past business performance.+ Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.Reporting+ Creates basic to sophisticated ad hoc report requests: Uses insights from data exploration to prepare basic visualizations and PowerPoint reports for clients requesting the data+ Provide documentation and write business requirements to assist with the automation of reporting and data tools for quality, enrollment, & customer engagement teams.+ Processing reports across multiple internal teams+ Works with more senior staff to reach out to client to clarify asks, debrief with client to explain data insights, and confirm report+ Contributes to periodic audits of data within business systems/platforms+ Works with Analytics organization to ensure data quality and accuracy+ Downloads required data and creates pre-defined reports as per defined schedule+ Sends out reports to stakeholder group and answers basic questions pertaining to the reportQualifications+ Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, & Quantitative Psychology, or Applied Research+ 6+ years related experience in qualitative/quantatitive analysis, reporting, ad hoc analysis+ Proficiency within at least one of the following: Alteryx, Tableau, CxEngage+ Intermediate to advanced expertise in SQL+ Experience with Python and Java Script a plus+ Experience with or willingness to learn qualitative analysis software (e.g., NVIVO)+ Experience working with disparate data sets, data mining, data/text visualization tools, and creation of dashboards+ Experience working within CRMs specifically SalesForce+ Expert knowledge in MS Office suite - specifically within Excel with Macros and advance formulas+ Must have strong analytical, reporting skills & strong Excel skills, such as the ability to create macros+ Basic knowledge or interest about apps support procedures, concepts and other technical areas.+ Strong oral, written and interpersonal communication skills, must be capable of telling a story that is based on complex data/information to others.+ Recommend solutions to improve performance based on analysis+ Must have excellent organizational and time management skills+ Ability and willingness to learn new technologies and methodologies.**Job:** RESEARCH AND DEVELOPMENT**Organization:** North America Connections**Schedule:** FULL_TIME**Req ID:** 679

Keywords: Pearson, Los Angeles , Senior Data Analyst, Professions , Los Angeles, California