Director, Distribution Operations
Company: Guitar Center
Location: Rialto
Posted on: April 10, 2021
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Job Description:
Position Summary: Director, Distribution Operations The Director
of Distribution Operations manages the day-to-day activities of a
fast-paced e-commerce and store fulfillment distribution center.
The position has full P&L responsibility for this
multi-function facility, which is currently focused on expanding
its e-commerce SKU assortment with the goal of doubling the number
of orders shipped daily. Includes a quickly growing eCommerce
shipping and receiving team, retail store replenishment operation
including receiving, shipping, reserve, store pack, and other areas
including, guitar setup team, small hub operation, inventory
control, loss prevention, safety and facility maintenance.
Responsibilities will include, but will not be limited to the
following: Drive and develop strategy, continuous improvements, and
innovation by maintaining an intimate knowledge of the operation as
well as staying abreast of new information and technology in order
to make appropriate recommendations to leadership to enhance
business results. Direct all Distribution Center
functions/activities and collaborate with facility leaders and
outside providers to facilitate initiatives, projects, safety
compliance, and on-site events or visits. Serve on the Supply Chain
Leadership Team which develops strategy and optimizes design,
processes, efficiencies, and financial results across enterprise
Supply Chain. Communicate and coordinate Distribution Center
activities with other divisions/departments and functions in the
organization. People Leadership Focus on the Guitar Center Core
Values; Diversity, Inclusion, & Belonging; and Associate Engagement
programs. Hire, develop, coach, and provide feedback to staff. Take
corrective action in accordance with Company policy and Human
Resources guidance. Liaise between hierarchy levels to communicate
Company objectives, results, decisions, and other pertinent
information to associates. Engage in safety, retention and
recruiting activities, and continually demonstrate genuine care for
associates, ensuring preservation of a union free environment.
Results Leadership Implement, maintain, and analyze key metrics for
self and other distribution center leaders. Achieve KPI and budget
objectives including optimization of performance, CapEx, and
overall expenses. Communicate Distribution Center results and
opportunities for financial, process, cost containment and customer
service improvements to upward leadership hierarchy. Additional
duties as assigned. About Guitar Center The Guitar Center Company
embodies the world of creativity and music by encouraging our
teammates to find their own individual sound. Our mission is to
develop and nurture lifelong musicians and make a difference in the
world by enabling musicians and non-musicians alike to experience
the joy that comes from creating music. We believe in putting our
customers first, engaging with respect and integrity and fulfilling
our mission with passion. The Guitar Center Company operates
through several business divisions. Guitar Center is the world's
largest retailer of guitars, amplifiers, drums, keyboards,
recording, live sound, DJ, and lighting equipment, with more than
290 stores across the United States. 2014 marked the milestone 50th
anniversary of the Guitar Center Company as the organization
continues to help people make music from coast to coast. E-Commerce
brands Guitar Center, Musician's Friend and WWBW offer online sales
of a broad selection of music products.The Music & Arts division
operates more than 220 stores specializing in band & orchestral
instruments for sale and rental, serving teachers, band directors,
college professors, and students since 1952. AVDG and GCPro
headline the enterprise audio-visual integration business,
delivering a best-in-class commercial and residential customer
experience.
Keywords: Guitar Center, Los Angeles , Director, Distribution Operations, Professions , Rialto, California
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