Director, Distribution Operations

Company: Guitar Center
Location: Rialto
Posted on: April 10, 2021

Job Description:

Position Summary: Director, Distribution Operations The Director of Distribution Operations manages the day-to-day activities of a fast-paced e-commerce and store fulfillment distribution center. The position has full P&L responsibility for this multi-function facility, which is currently focused on expanding its e-commerce SKU assortment with the goal of doubling the number of orders shipped daily. Includes a quickly growing eCommerce shipping and receiving team, retail store replenishment operation including receiving, shipping, reserve, store pack, and other areas including, guitar setup team, small hub operation, inventory control, loss prevention, safety and facility maintenance. Responsibilities will include, but will not be limited to the following: Drive and develop strategy, continuous improvements, and innovation by maintaining an intimate knowledge of the operation as well as staying abreast of new information and technology in order to make appropriate recommendations to leadership to enhance business results. Direct all Distribution Center functions/activities and collaborate with facility leaders and outside providers to facilitate initiatives, projects, safety compliance, and on-site events or visits. Serve on the Supply Chain Leadership Team which develops strategy and optimizes design, processes, efficiencies, and financial results across enterprise Supply Chain. Communicate and coordinate Distribution Center activities with other divisions/departments and functions in the organization. People Leadership Focus on the Guitar Center Core Values; Diversity, Inclusion, & Belonging; and Associate Engagement programs. Hire, develop, coach, and provide feedback to staff. Take corrective action in accordance with Company policy and Human Resources guidance. Liaise between hierarchy levels to communicate Company objectives, results, decisions, and other pertinent information to associates. Engage in safety, retention and recruiting activities, and continually demonstrate genuine care for associates, ensuring preservation of a union free environment. Results Leadership Implement, maintain, and analyze key metrics for self and other distribution center leaders. Achieve KPI and budget objectives including optimization of performance, CapEx, and overall expenses. Communicate Distribution Center results and opportunities for financial, process, cost containment and customer service improvements to upward leadership hierarchy. Additional duties as assigned. About Guitar Center The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

Keywords: Guitar Center, Los Angeles , Director, Distribution Operations, Professions , Rialto, California