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Homeowners Field Adjuster

Company: National General Insurance
Location: Los Angeles
Posted on: July 15, 2019

Job Description:

PRIMARY PURPOSE:Responsible for confirming coverage, investigating, negotiating, setting reserves and settling covered claims of moderate exposure within their personal settlement authority.-- Perform duties in accordance with the Claim Handling Guidelines and managerial direction. This is a field based position and will cover the Los Angeles (Van Nuys), CA territory.--ESSENTIAL DUTIES AND RESPONSIBILITIES:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.- Provide the best possible claim service to both internal and external customers- Promote teamwork and proactively seek opportunities to assist fellow associates with common challenges, i.e. systems use, file quality, etc.- Perform thorough investigation, confirm and interpret coverage issues and draft the appropriate reservation of rights or disclaimer letters as needed for manager approval; refer files to SIU when qualifying issues arise- Complete an inspection of the property damage including completion of a Xactimate Report package- Solicit estimates and photographs on smaller losses utilizing MyClaimPics to desk adjust claims- Retain cause and origin experts, engineers, building consultants and any other necessary experts as warranted with manager approval; obtain police, fire, weather reports, etc., as needed- Responsible for proper and timely reserving in accordance with our reserving philosophy- Update the claim database system with proper and adequate coding and documentation- Utilize and maintain diary on all open claims- Review all bills, estimates and Proofs of Loss prior to making settlement and payment of claim- Make recommendations to manager on damages exceeding adjuster's authority- Review vendors' bills for accuracy and resolve any billing issues or inconsistencies with the vendor- Determine subrogation/salvage potential on all claims; refer claim to subrogation when warranted- Handle or oversee CAT claims as necessary

Keywords: National General Insurance, Los Angeles , Homeowners Field Adjuster, Other , Los Angeles, California

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