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Data Privacy Program Coordinator

Company: First American
Location: Santa Ana
Posted on: July 15, 2019

Job Description:

Company Summary Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Financial Corporation (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889.We believe that our people are the key to the company's continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For-- 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit Job Summary The Data Privacy Program Coordinator will serve as primary interface between the Data Privacy Program and supporting workstreams from across the business. In this role, you will provide operational and administrative support to the enterprise wide Data Privacy Program.Essential Functions:

  • Help manage internal controls relating to privacy legal frameworks.
  • Manage tools, guidelines and playbooks for documenting and tracking compliance with the company's legal obligations.
  • Communicate project roadmaps, priorities and key status updates to project stakeholders and business teams.
  • Ensure that goals and objectives are accomplished with high quality and within established time frames, and interdependencies are communicated and supported.
  • Handling initial calls/inquiries from consumers, gathering confidential information, and provides excellent customer service and follow up.Job Qualifications
    • Requires HS diploma; BS/BA preferred
    • 2-5 years of related experience. Prior data privacy-related consulting experience (is a plus).
    • Ability to work with key business and technology stakeholders to develop and implement solutions to ensure that appropriate data privacy standards and practices are in place.
    • Strong program or project management skill set to manage concurrent initiatives.
    • Demonstrated ability to understand and articulate the complexity of business processes, and build/develop practical communication plans based upon those needs.
    • Highly motivated self-starter with the ability to work collaboratively and independently.
    • Demonstrated ability to navigate unstructured processes and to simultaneously manage responsibilities of multiple/concurrent work streams and competing demands.
    • Demonstrated competency in thinking strategically, analytically, conceptually, and innovatively, including the ability to synthesize and analyze data.
    • Ability to flourish in a challenging, fast-paced, constantly evolving environment, operate with high standards and integrity, and exhibit excellent multi-tasking skills.
    • Demonstrated ability to build relationships, establish trust, and form effective alliances across teams and functions to ensure optimal end-to-end delivery.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.

Keywords: First American, Los Angeles , Data Privacy Program Coordinator, Other , Santa Ana, California

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