LosAngelesRecruiter Since 2001
the smart solution for Los Angeles jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Long Beach
Posted on: June 15, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Los Angeles , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Long Beach, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Hiring CDL-A Company Drivers-$5000 Sign On Bonus Available [121]
Description: One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A drivers in the Southern California area. As one
Company: Hub Group
Location: Perris
Posted on: 06/27/2019

Hiring CDL-A Company Drivers-$5000 Sign On Bonus Available [121]
Description: One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A drivers in the Southern California area. As one
Company: Hub Group
Location: Fullerton
Posted on: 06/27/2019

Field Investigator
Description: JOB SUMMARY br br The Field Investigator FI directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. (more...)
Company: Securitas Critical Infrastructure Services, Inc.
Location: Santa Barbara
Posted on: 06/27/2019


Team Players Needed
Description: Our Healthcare Company is looking for individuals and leaders to help expand business in the local area. We offer
Company: Shelton Career Center
Location: Perris
Posted on: 06/27/2019

Hairdresser
Description: Supercuts - StylistYou are a stylist with a colorful personality, who works fast, with precision, and attention to detail. And we can t forget about your passion for education.That s exactly why you need (more...)
Company: Regis Franchise
Location: Orange
Posted on: 06/27/2019

Bid On Local Carpenter Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Santa Barbara
Posted on: 06/27/2019

Santa Barbara Social Studies Tutor Jobs - Santa Barbara
Description: Santa Barbara Social Studies Tutor Jobs Varsity Tutors is always looking for bright individuals in Santa Barbara who are
Company: Varsity Tutors
Location: Santa Barbara
Posted on: 06/27/2019

RNFA
Description: Travel RNFA RN - Registered Nurse First Assistant, Perioperative Registered Nurse trustaff currently has a travel position available for an RNFA RN . This assignment is for an immediate start with a reputable (more...)
Company: Trustaff
Location: Fullerton
Posted on: 06/27/2019

Work From Home Opportunity
Description: Do you have an entrepreneurial spirit and great people skills Nationally known company is seeking highly motivated and energetic individuals to join
Company: Prosperity Legacy
Location: Apple Valley
Posted on: 06/27/2019

Work from Home Benefit Consultants (FT/PT)
Description: Solid 25 year old health benefits discount company is looking for people with a desire to help
Company: JMS Benefits
Location: Burbank
Posted on: 06/27/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds