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Collector II

Company: DaVita Medical Group
Location: Torrance
Posted on: December 9, 2018

Job Description:

Collector II OVERVIEW OF POSITION: Responsible for performing moderately complex collection and clerical functions by interfacing with various departments, insurance carriers, patients and providers while ensuring good patient and provider relations. Monitors and collects outstanding balances on fee-for-service accounts. ESSENTIAL FUNCTIONS: Maintains proper aging of accounts receivable. Performs precise audits of patient accounts to ensure accuracy of charges, payments and adjustments. Monitors payments to ensure payers conform to agreed fee schedules. Contacts patients and insurance carriers regarding delinquent accounts. Demonstrates special ability in dealing with patients regarding sensitive financial matters and recapturing unpaid balances. Negotiates payment plans. Identifies delinquent accounts for assignment to outside collection agencies. Performs additional duties as assigned. EDUCATION: High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs. Some college preferred. EXPERIENCE: Minimum: Over 1 year and up to and including 3 years of experience. Experience with CPT/ICD-10 coding. Preferred: 2 to 3 years experience in a medical business office. KNOWLEDGE, SKILLS, ABILITIES: Computer literate. Working knowledge of 10-key calculator. Working knowledge of general office duties. Knowledge of CPT and ICD-10 coding. Working knowledge of contracted insurance plans. Knowledge of HCFA requirements preferred. Knowledge of California industrial fee schedule billing requirements preferred. Working knowledge of current state and federal laws governing collections preferred. Good verbal and written communication skills. Ability to use correct English grammar and spelling. Good telephone skills. Customer-service oriented. Ability to maintain courteous and friendly demeanor when dealing with the public and co-workers. Task-oriented. Ability to work in a fast-paced, team-oriented environment. Bilingual preferred.

Keywords: DaVita Medical Group, Los Angeles , Collector II, Other , Torrance, California

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