E-Commerce Operations Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for an E-Commerce Customer Service
Representative / Operations Specialist.
Key Responsibilities:
Supervise and coach a team of Customer Experience Agents managing
customer interactions
Oversee the full lifecycle of customer orders and coordinate with
third-party sellers for fulfillment issues
Maintain records of customer interactions and generate reports to
identify trends and improve service delivery
Qualifications:
2-3 years of relevant experience in customer support, order
management, or operations
Strong organizational skills and ability to manage priorities in a
fast-paced environment
Proficiency in Microsoft Excel, Outlook, and order management
systems
Experience with CRM platforms like Salesforce is preferred
Entrepreneurial mindset with a customer-first approach
Keywords: VirtualVocations, Los Angeles , E-Commerce Operations Specialist, Other , Vista, California
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