LosAngelesRecruiter Since 2001
the smart solution for Los Angeles jobs

Customer First Administrator (1315052)

Company: Innova Solutions
Location: Foothill Ranch
Posted on: May 12, 2024

Job Description:

Innova Solutions is immediately hiring Claims Assistant Representative.

Position type: Full-time- Contract

Duration: 6+ Months

Location: Irvine, CA 92618

As a Claims Assistant Representative, you will:

The Customer Service Operations team is looking for passionate and highly motivated associates to assist the regional customer first team with processing lemon law cases.

Someone who is exceptionally well at handling customer queries and will be working in a call center environment to support and investigate claims.

Preparation and dissemination of lemon law acknowledgment letters.
Request repair orders and sales documents from dealerships.
Input repair history data and details (Sales Force/Guest Experience Platform GEP).
Distribute customer cases to appropriate regional personnel.
Assemble/Order documents for Legal department.
Collaborate with dealer personnel, district managers, and field technical specialists.

The ideal candidate will have:

Strong written and oral communication.
Organizational and time management skills are a PLUS.
Ability to maintain the strictest of confidentiality Added bonus if you have.
3-5 years of experience.


Law Degree.
Paralegal experience/Legal Secretary experience.
Previous automotive call center or customer relations experience.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!


Associate Recruitment


Pay Range*: $22/hr - $23/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
Clearly Rated - Client Diamond Award Winner (2020)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.

Keywords: Innova Solutions, Los Angeles , Customer First Administrator (1315052), Other , Foothill Ranch, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds