Program Coordinator, Experienced

Company: Blue Shield of California
Location: Woodland Hills
Posted on: September 21, 2023

Job Description:

Your Role The Rapid Quality Improvement team is accountable for quality ratings of the organization and the development and execution of targeted, quality improvement initiatives in support of the commercial medical groups, hospitals, affiliated providers, and our Covered California membership. The Program Coordinator, Experienced will report to the Senior Manager, Quality Improvement and receive support and direction from Program Managers. In this role you will assist the team to deliver results-oriented, data-driven solutions, crisp and professional communications, and are expected to be ambassadors of quality improvement throughout the company. You have accountability for timely execution of deliverables within specific timeframes. The Program Coordinator, Experienced work within large, multidisciplinary project teams, monitor milestones, analyze data, and are expected to develop strong, collaborative relationships with internal, cross-functional matrix partners. Your Work In this role, you will:

• Be responsible for strategic alignment and integration across projects/programs, from initiation through delivery, in support of business unit process and administrative efficiency
• Define projects required to support programs and partners to ensure their implementation on time, within budget and with benefits realized
• Participate cross-functionally in business planning to support business unit strategy
• Be responsible for large/complex projects/programs
• Exercise independent judgement in developing methods, techniques and evaluation criterion for obtaining results
• Manage the dynamic team agendas, action items, and team calendaring incorporating stakeholders across the state
• Develop presentations and workplans for small to medium units within quality improvement with minimal supervision and guidance from managing staff
• Support Program Managers in their presentations, follow-up, and deliverables with assigned provider groups
• Fully understand the contracts, data systems, timelines, benchmarks, and measures that the team works with across various lines of business, rating systems, and quality programs
• Execute assignments that are moderately complex in nature where individual judgement is required to resolve problems and make recommendations At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in , Join us!Your Knowledge and Experience
  • Requires a bachelor's degree or equivalent experience
  • Requires at least 3 years of prior relevant experience
  • Requires strong computer skills, demonstrated mastery of all MS Office products (including Outlook, Excel, PowerPoint, and Word); ability to execute data analysis in Excel to drive root cause analysis and produce presentation deliverables
  • Requires effective written and oral communications; including an ability to synthesize information from a variety of sources
  • Requires ability to establish and meet deadlines; beginner to intermediate project management skills for managing deadlines with small to medium teams
  • Desired familiarity with benchmarking and health plan data such as HEDIS
  • Desired strong, collaborative problem-solving skills; able to work with multiple stakeholders Pay Range: The pay range for this role is: $ 69666.30 to $ 97533.70 for California. Note: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Keywords: Blue Shield of California, Los Angeles , Program Coordinator, Experienced, Other , Woodland Hills, California