Policies, Procedures & Document Specialist
Company: Special Service for Groups, Inc- HOPICS
Location: Los Angeles
Posted on: May 28, 2023
Job Description:
SPECIAL SERVICE FOR GROUPSJob
Announcement__________________________________________________________________________
-Title: - Policies, Procedures & Document Specialist - - - - - - -
- - - - - - - - - - - - -Division: HOPICS - FLSA: Non-Exempt - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - -Supervisor: Quality Assurance Manager Pay Range: $23.00 -
$28.00 - Hourly - - - - - - - - - - - -Revised: - - - 4/28/2022
_______________________________________________________________________Summary
Under the direction of Quality Assurance Manager, the Procedures &
Document Specialist, will be responsible for the creation of,
maintenance and revising policies, procedures and documents for the
agency. - They will work collaboratively with the Contract
Compliance Specialist to create a centralized library where all
policies, procedures, agency and funder documents are forms are
stored. -Essential Functions
S/he/they will work collaboratively
with internal and external stakeholders to ensure standard agency
forms are created and implemented. Coordinate review legal
documents and provide feedback/suggestions/input. Create, revise,
and update mandatory agency and programmatic consents and forms.
Work closely with agency attorneys in crafting agreements and
finalizing agency client forms. - Develop and/or update policies
and procedures both agency-wide and programs Develop and/or update
documents in English and Spanish Work collaboratively with the
Community Engagement and Social Impact manager to design and
standardize all program and agency material (agency/program forms,
letter stationary, brochures, binders,etc) Work collaboratively
with the Training Department to incorporate and facilitate staff
trainings. --- Create and maintain centralized library for program
forms and documents Work collaboratively with all stakeholders and
communicate progress to all parties in a timely manner. Work
collaboratively and in conjunction with SSG Human Resources and
Fiscal departments are updated with all contract required forms,
documents, policies and procedures per funder instructions.
Implement systems and process for quality assurance measures. - -
Review weekly reports for all requests for maintenance to ensure
requests are followed up in a timely manner. Follow and implement
HOPICS and SSG's policies Work in conjunction and collaboration
with program directors and managers Prepare project reports in
accordance with funding requirements; maintain files/records on
client services in compliance with HIPAA, 42 CFR Part 2 - and other
funding requirements for auditing purposes. S/he/they will assist
in trainings and provide support to necessary staff, providers, and
other project partners participating in project. -S/he/they will
participate in all mandatory program and division meetings and
training, as assigned by his/her supervisor and division director.
-Prepare reports in accordance with program requirements and
Division policies. Maintain appropriate boundaries; and adhere to
SSG's Code of Ethics and HOPICS' Core Values. - - Represent the
Agency in a professional manner at meetings and community events.
Regular attendance required Professional dress attire Secondary
Functions - Perform other duties as assigned by their immediate
supervisor. -Supervisory Responsibilities None Minimum
Qualifications - Knowledge, Skills and Abilities Required B.A and
at least three (3) years of experience translating documents into
Spanish. - Pass language assessment test at bilingual proficiency
(read/write and speak Spanish). If in recovery, a minimum of three
(3) years of being drug and alcohol free is required. High
Proficiency in professional business writing, Microsoft Word,
Excel, Access and other database programs. Accurate and concise
documentation. - Neat and professional appearance. - Attention to
detail and punctuality required. - -MANDATORY Qualifications:
Ability to work with clients from diverse cultural, ethnic, and
socio-economic backgrounds. - Ability to communicate effectively,
both written and orally. Valid California Driver's License and
proof of insurance is required. - Verification of Employment
Eligibility and Background Check is required. Proof of COVID-19
Full Vaccination. - TB test required (Note: Results may not be more
than (3) months prior to or (7) days after date of hire and renewed
annually thereafter.) - CPR and First Aid certification required
within 30 days of employment with company. Mandatory Covid19
Vaccination Requirement
COVID-19 Vaccination Required: - All
staff is required to be fully COVID-19 vaccinated and to submit
vaccination records to the HR Department during new hire
orientation. - Fully COVID-19 vaccinated (2 weeks from last
vaccination dose to be considered fully vaccinated)Maintain and
uphold Agency mission statement, values, policies, procedures, and
principlesEnvironmental Conditions (Working Conditions) May be
exposed to highly aggressive clients: must communicate with many
sources including public paying agencies, courts and outside
community agencies. - Local automobile travel is required. Some
evenings and weekends may be required. - Sometimes noisy, loud and
disruptive clients. - - -Physical Requirements - - The Policies,
Procedures and Document Specialist typically spends time sitting,
standing, walking, driving, carrying (max. 25 lbs), listening,
speaking, typing. -Mental Requirements - This position will require
the individual to be able to handle any/all of the following:
constant distractions, interruptions, uncontrollable changes in
priorities/work schedules: be able to process information, think
and conceptualize. - -Special Service for Groups is an Equal
Opportunity/Affirmative Action Employer -Powered by JazzHR
Keywords: Special Service for Groups, Inc- HOPICS, Los Angeles , Policies, Procedures & Document Specialist, Other , Los Angeles, California
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