CSR
Company: SWM Analytics
Location: Los Angeles
Posted on: May 29, 2023
Job Description:
CSROur ideal candidate has a customer-first mindset and aims to
deliver high-quality service in every customer interaction.
-------------------------------------------------------CSR Role and
-Responsibilities:
- Manage in-house -customer communications -
- Greeting customers and addressing customer questions, requests,
and issues.
- Consult on customer success -
- Advise customers on leveraging the product/service based on
their unique needs.
- Maintain working product knowledge -
- Act as a product expert to ensure customer information is
accurate, up-to-date, and strategic.
- Track interactions in CRM -
- Record customer interactions in the internal system for
cross-functional awareness and relationship
development.-------------------------------------------------------CSR
-Requirements for Consideration:
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective
solutions and a positive attitude
- Passion for delighting customers with above-and-beyond
service
- Excellent time-management and prioritization skills
- Within commutable distance to LA
- Professional presentation
- Strong communication skills
- Entry-level experience (0-5
years)-----------------------------------------------------If you
feel that you may be a good fit, please submit an application while
the vacancy is still available!Powered by JazzHR
Keywords: SWM Analytics, Los Angeles , CSR, Other , Los Angeles, California
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