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Client Service Representative *Urgent Hire*

Company: RemX
Location: Monrovia
Posted on: March 19, 2023

Job Description:

Job Description As DNA sequencing company providing fast whole plasmid & PCR sequencing to researchers, we are in urgent need for Client Service Representative in Monrovia who is a hardworking, passionate individual excited to learn new products and processes. 100% Onsite! Pay: $20 - $28/hr Depending on experience Schedule: Mon - Fri, 8:00AM - 5:00PM Job Summary: You will be responsible for delivering great customer experience to world class research scientists. Our customers are advancing humankinds understanding of biology and medicine; from developing new cancer treatments to general plant biology to virus research. We are an important part of their research workflow. Job Responsibilities:

  • Respond to customer phone and email inquiries; or DNA sample preparation requirement questions
  • Add Purchase Order information to the internal system and follow up with customers. (Done with lab managers/ administrators)
  • Monitor activity logs and update database information as necessary
  • Handle new vendor registration process
  • Contact clients accounts payable department Job Requirements:
    • Bachelors Degree required*****
    • Minimum 3 years experience in client/customer service in business/corporate settings required (not just food industry or retail).
    • Strong written and verbal communications skills
    • Self-motivated and strong work ethic
    • Enthusiasm to contribute to a team atmosphere where everyone is working together towards a common goal.
    • Ability to adjust and take on additional roles and responsibilities.
    • Attention to detail by Jobble

Keywords: RemX, Los Angeles , Client Service Representative *Urgent Hire*, Other , Monrovia, California

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