Company: Tri Source International
Posted on: January 27, 2023
Our state-of-the-art Contact Center is looking to build on our
biggest strength: our teammates!
- Can you multi-task and manage your time effectively?
- Are you looking for an opportunity that values you and has
great bonus potential?
- Are you passionate and sales driven? Like to crush your
If you answered yes to the questions above...we want you to join
our family-oriented team!
We are seeking experienced inside appointment setters to work from
our inbound/outbound call center, setting appointments for our Home
Energy Client. Our Outbound Sales Team believes in teamwork, while
making the sales experience for our potential customers
extraordinary. We are looking for self-motivated and eager
professionals to join our growing team. We will provide thorough
training to guarantee your success!
Our inside appointment setters will call on customers who may have
had interest in solar at one point in time; or consumers who have
agreed to receive information for solar through a self-guided
advertisement online. You will discuss the benefits of solar with
the goal of setting up a qualified appointment for our Home Energy
Consultants. Selected candidates must be friendly with strong phone
and verbal communication skills, along with active listening skills
and proficient with a computer. You must be poised to handle and
overcome objections in a positive manner.
- Develop new sales opportunities by scheduling appointments
through outbound calling.
- Learn to overcome objections; ask for the sale; discuss the
plus of going solar.
- Confirm appointments through outbound calls.
- Handle inbound lead flow, follow-ups, and e-mail outreach.
- Route qualified leads to the outside sales team.
- Collaborate regularly with outside sales, the scheduling
department, and operations.
- Maintain call center database by entering information.
- Perform outbound call campaigns to generate sales leads for the
- Ensure that call center policy and procedures are
- Answer inbound calls from existing and potential
- Meet and exceed daily outbound call quotas.
- Transferring calls to other departments/call centers.
- Minimum 1 year of inside sales and/or customer service
- Ability to monitor relationships with prospective customers
through CRM systems.
- Strong phone presence and the ability to work in a fast-paced
- Sales mindset.
- Excellent verbal and written communication skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time
- Proficient in MS Word, Excel, and Outlook.
- Superior communication and customer service skills.
- Proven follow-up and organizational skills.
- Strong record of positive Customer Satisfaction results.
- Ability to read and comprehend instructions and
$17/ hour plus Bonuses
NEW office / Great Team Work Environment
Entrepreneurial / Fast-Paced Environment
Opportunities for Advancement
Greater Los Angeles. Our newly opened office is FWY close in
Valencia, CA. Work to be conducted in our Valencia office.
Operating hours are 6 am-5 pm Monday through Thursday and 6 am-2 pm
Friday-Saturday. You will be scheduled to work up to 40 hours per
week during that time.
TSI is one of the fastest-growing outsourcing companies worldwide
with Contact Center operations throughout the US, Mexico, and Latin
America and world headquarters in Valencia, CA. We are disrupting
the world of outsourcing and benefit from our leadership position
in an industry experiencing strong year-over-year growth.
Company Culture & Mission
TSI makes outsourcing simple so that our clients can focus on their
core business and drive sales growth. TSI is the sales, customer
service, and back-office support engine behind many top brands,
products, and services. We are very selective with the partners
with whom we engage as well as the teammates we invite to be a part
of our family. This keeps us focused on our Values: People,
Passion, Balance, Transparency, Results, and Fun!
Keywords: Tri Source International, Los Angeles , Appointment Setter/Sales, Other , Valencia, California
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