Corporate VIP Travel Specialist

Company: Travel Leaders Corporate
Location: Los Angeles
Posted on: January 28, 2023

Job Description:

Overview: - Offer best in class travel consultation for a dedicated Travel Leaders Corporate client. This is a very busy, fast paced, high pressure account. - Quote and book accurate domestic & international air, car and hotel reservations. Additional duties include but are not limited to ad hoc client requested administrative tasks, reports and analysis. - *Schedule 10:30AM to 7:00PM EST Monday to Friday* - The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. - Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. - - This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. - Responsibilities: - * Service inbound corporate travel requests in a virtual environment. * Deliver extraordinary customer service to onsite passengers and their administrative staff. * Greet all clients warmly and with enthusiasm. * Must exude an impeccable professional demeanor at all times. * Must be comfortable servicing and interfacing with C-level executives and their administrative staff. * Provide consultative service to travelers and travel arrangers throughout the booking process. * Complete all reservations in an accurate and timely manner. * Secure the lowest air/car/hotel rates available at time of booking. * Utilization of client and Travel Leaders negotiated programs when applicable. * *Utilize Sabre GDS low fare search capabilities.* * Maintain goal expectations in the following areas: * Productivity - measured by transactions per month * Quality - minimal customer service issues. * Customer experience - measured through call monitoring performance. Qualifications: * Must be proficient with Sabre and pass a Sabre GDS assessment. * Typing speed of at least 50 WPM. * Must be proficient with both international and domestic destination Geography. * Fluent with Microsoft office suite including Excel and Outlook. Internova Travel Group is an Equal Opportunity Employer. -We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. - Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. - #LI-Remote

Keywords: Travel Leaders Corporate, Los Angeles , Corporate VIP Travel Specialist, Other , Los Angeles, California