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High-Tea Server

Company: Millennium Hotels & Resorts
Location: Los Angeles
Posted on: November 26, 2022

Job Description:

Job Description

Service guests, retrieve and serve alcoholic, and non-alcoholic beverages and light meals to guests, courteously and efficiently. Assist in the maintenance of the outlet area and equipment.

* Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available.
* Maintain complete knowledge of designated glassware and garnishes for each drink.
* Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
* Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, and price range.
* Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
* Maintain complete knowledge and comply with all departmental policies and service procedures.
* Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

- Maintain complete knowledge of Micros and manual systems.

- Greet guests and take their orders (food and beverage), utilizing suggestive/up selling techniques.

- Input orders into system and ensure transmission is verified by Bartender/Kitchen.

- Retrieve orders from designated areas and serve to guest's.

- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

- Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction.

- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.

- Adhere to all cash handling and credit policies/procedures.

- Clean and reset tables immediately after guests depart.

* Ability to work and stand in confined spaces for long periods of time.
* Requires the ability to lift and carry object weighing up to 50 pounds.
* Standing for 90 % of work shift is required.
* Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

*EXPERIENCE REQUIRED: *

* One year experience as a Cocktail Server or Food Server and Bartender.

This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully. This job description is subject to change at any time.

Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws.

Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer.

Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify.

Job Type: Part-time

Schedule:
* 8 hour shift
* Day shift
* Holidays
* Overtime
* Weekend availability
* Weekends only

Work Location: One location%58047475%

Keywords: Millennium Hotels & Resorts, Los Angeles , High-Tea Server, Other , Los Angeles, California

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