LosAngelesRecruiter Since 2001
the smart solution for Los Angeles jobs

Room Attendant

Company: The London West Hollywood
Location: West Hollywood
Posted on: September 25, 2022

Job Description:

Room Attendants are responsible for providing a clean room product and maintaining a sense of urgency in handling all related matters.

--- Attend team briefings.
--- Greet all guests and anticipate their needs.
--- Ensure confidentiality of hotel guests.
--- Follow proper procedures for entry into guest rooms.
--- Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items.
--- Monitor and handle guest complaints following guest services training procedures and ensure guest satisfaction, immediately reporting any complaints to the supervisor.
--- Ensure security of guest room access and hotel property and any assigned keys..
--- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
--- Clean guest rooms by category of priority or as directed in line up and service assigned guest rooms.
--- Replace tissue, bathroom amenities, laundry bags and slips.
--- Remove dirty bed linens and make bed with clean linens.
--- Remove items left by guests from closets and dressers and turn over any lost and found items immediately.
--- Dust inside closets, polish all furniture, clean all appliances and lamps.
--- Ensure proper working order of all lamps, radios and other appliances.
--- Realign furniture to floor plan.
--- Check under bed(s), chairs and sofa for debris and remove if present.
--- Inspect condition of all furniture and report any damages to the team leader.
--- Inspect condition of amenities on desk, drawers and guest service directory; replace as needed.
--- Remove dust, dirt, marks and fingerprints from doors, A/C unit, vents, grids and thermostat, baseboards, ledges and corners.
--- Vacuum carpet and spray air freshener in guest rooms as well as under the bed and around in the corridor.
--- Maintain complete working knowledge of V.I.P.'s, scheduled in-house group names, background, activities, locations and times as well as special requests/arrangements.
--- Correctly use and maintain equipment.
--- Follow all department policies and service procedures and perform other duties as assigned.

--- 18 years of age
--- Housekeeping experience preferred, will train
--- Ability to maintain strict confidentiality

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: The London West Hollywood, Los Angeles , Room Attendant, Other , West Hollywood, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Los Angeles RSS job feeds