Senior Account Executive - Commercial Entertainment Insurance - MMA West
Company: Marsh and McLennan
Location: Los Angeles
Posted on: August 7, 2022
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Job Description:
COMMERCIAL ENTERTAINMENTSENIOR ACCOUNT EXECUTIVEJOB
DESCRIPTIONPosition DescriptionThe primary function of this
position is to provide the highest quality service to customers
andcross sell within the existing book of business.Daily servicing
of customers will include addressing various coverage issues,
contract analysis,exposure analysis, issuing auto ID cards,
handling all the inside service work associated with theclient s
accounts, including all endorsement activity, routine coverage
questions, problem solving,renewal control, preparation of formal
proposals, checking and binding policies.The SAE should have
experience in all areas of commercial insurance. They will inform
theProducer on strategic account issues, claims and other potential
problems. The SAE isresponsible for overseeing all processes
related to renewals, account management and newbusiness
development, insuring the fulfillment of Commercial Lines Standard
OperatingGuidelines (SOG s).Location: Van Nuys, CaliforniaPosition
Requirements--- Build and maintain constructive and effective
relationships with clients by meeting andexceeding client
expectations at all times.--- Provide consistent, accurate, timely
and pertinent communication to clients via emails, phonecontact and
meetings.--- Respond to client inquiries/issues within a 24 hour
timeline.--- Resolve/assist with any service or claims
issues/questions.--- Assist in design of or independently design
insurance plans for clients, develop out-of-the-boxsolutions.---
Assist clients in making appropriate coverage changes; make each
contact a marketingopportunity.--- Conduct face-to-face meetings
with the clients to review summary reports, makepresentations, and
to maintain client relationships as often as necessary.--- Inform
and educate clients about coverage, exclusions and exposures; gaps
in coverage,stewardship programs; and other relevant
information.--- Monitor and review client satisfaction at least
quarterly; report findings/issues to Producer ofthe account.---
Seek referrals from client base and follow through to get new
accounts.--- Cross sell and/or refer new business leads to
appropriate departments.--- Know and be up to date on the
utilization of carrier websites, carrier communications,
newcoverage options and billing procedures.--- Quote new business
and renewal options to every client:General liabilityUmbrella/
Excess LiabilityCrimeEarthquakeBusiness Personal PropertyPremises
DamageWorkers CompEquipment BreakdownDirectors & Officers
LiabilityEmployment practices liability--- Review and check
policies based on SOG checklists to include proposals,
applications,letters, invoicing, summaries of insurance,
certificates, evidence of insurance, binders, etc.--- Full
responsibility for managing Accounts Receivables.--- Maintain
agency EPIC files accurately and consistently, document
conversations in emailsand other notes sent to clients, while
adhering to all MIB electronic and EPIC procedures.Physical
ActionsRequired job duties are essentially sedentary work
consisting of occasional walking, standingand lifting and/or
carrying 10 lbs. maximumEducation Requirements--- High School
Diploma, college degree preferred--- Current California Property
and Casualty License required, other states a plus.Experience
Requirements--- 7 or more years experience in Commercial Lines and
Commercial Entertainment insurancecoverage options.--- Agency or
Brokerage experience.--- Mastery of commercial lines insurance
underwriting, coverage and rate analysis.--- Experience utilizing
commercial carrier websites to market and rate new and/or
renewalbusiness such as Travelers, Fireman s Fund, New York Marine,
etc.--- Must have experience with MS Office Suite (Word, Excel,
Outlook)--- Agency Management System (i.e., EPIC, AMS 360) or other
paperless computer system.Special Skills Requirements--- Strong
written and verbal communication skills--- Strong follow up
skills--- Interpersonal, analytical, problem solving abilities.---
Organizational and time management skills.--- Results oriented,
work under pressure, meets deadlines--- Fosters a customer service
orientation--- Sound problem solving skills--- Consistent exercise
of good judgment--- Prioritize and complete multiple tasks
simultaneously--- High integrity--- Work independently and with a
team.Momentous Insurance Brokerage provides equal employment
opportunities to all employees and applicants for employment and
prohibits discriminationand harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexualorientation,
gender identity or expressions, or any other characteristics
Keywords: Marsh and McLennan, Los Angeles , Senior Account Executive - Commercial Entertainment Insurance - MMA West, Other , Los Angeles, California
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