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Executive Personal Assistant

Company: Convoso
Location: Los Angeles
Posted on: August 7, 2022

Job Description:

Job DescriptionWho We Are:Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach. We are also relaunching an advanced version of our conversational AI product to provide enhanced capabilities for our current customers and bring the technology to new markets.Convoso is looking for people who are excited about the future to join us in the fast growing and innovative field of IVA/AI, as well as motivated team players ready to jump in as we work together to drive our company's accelerated growth. (Just a heads up - we were selected as one of the Built In LA best places to work in 2020, 2021 and 2022!)We are dedicated to helping each person grow into their position and throughout their career. Convoso's new-hire and on-going training programs provide our employees with the resources and time to set them up for success. Our friendly team, located in office, hybrid and remote, is built on a culture of fostering team integrity and provides guidance to ensure every person thrives in their new role. Convoso currently operates in a 'Hybrid' environment for most roles with some opportunities for in-person business and morale events (health guidelines permitting). For remote positions, Convoso is open to hiring candidates who are residents of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH,TX, UT.The Job:At Convoso, we're constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That's where you come in.​​We are looking for … A Executive Personal Assistant to CEO needs to have worked in a relatively larger company, with at least 70 people so that they have across scenarios of the CEO having many direct reports that they know how to navigate through as far as knowing how to communicate with other executives. They will have had experience being in management meetings if the CEO had many direct reports so that they know how to take good notes when multiple people are talking.Stepping into this very challenging role will mean stepping into a dynamic environment. There'll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. What You'll Be Doing:

  • Impeccable calendar, inbox, and task management skills that maximize our executives' productivity/time are EXTREMELY important;
  • Accurately capturing key action items to ensure nothing falls through the cracks - you will be expected to keep up with and help them to prioritize their daily to-dos
  • Coordinate office activities/scheduling/appointments manage phone calls
  • Present the company in an upbeat and professional manner.
  • Travel planning & booking
  • Correspondence for appointments and meetings
  • Note taking for management meetings
  • Researching when support is needed to find a solution
  • Helping prepare for meetings
  • Personal assistant will make up 25% or more of the roleWho You Are:
    • Minimum 2 years of experience managing an executive's email inbox, preferably Gmail (managing means determining which emails to bring to CEO's attention, which can be read later, and which can be stored away/deleted)
    • Minimum 5 years in a professional/corporate environment
    • Minimum 5 years of experience as an assistant in a fast-paced environment
    • Excellent composition, note taking, and writing skills are a must
    • Flexibility with schedule, some weekends may be asked
    • General knowledge of computer and office software
    • High energy level and a positive attitude
    • Organized with the ability to multi-task and quickly adapt
    • An eye for detail and accuracy
    • A proactive approach to problem-solving with strong decision-making skills
    • Impeccable note taking skills
    • Ability to create and navigate relationships with other executives
    • Proven success and experience with high volume scheduling
    • Professional level verbal and written communications skills
    • Experience working for a scaling tech company highly desired
    • California Driver's License and ability to drive
    • Bachelor's Degree preferred Bonus Points for knowledge of:
      • Asana, Monday.com, Inbox Zero, Salesforce and/or other project management programs
      • SaaS, B2B, Start-up experience, and/or technical/industry knowledgeWork Perks Worth The Hype:
        • Competitive compensation package
        • Stock options
        • 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
        • Affordable Vision plan and optional FSA
        • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
        • Your birthday off
        • 401k program with generous company match
        • No cost Employee Assistance Program and Travel Assistance
        • Monthly Gym membership reimbursement
        • Monthly credits toward food & beverage
        • Leadership Development Program
        • Company Outings
        • On and offsite team building events
        • Paid training for departments
        • Apple laptop (most roles)
        • And a team of highly experienced and kind colleagues!HQ Office:
          • Casual office environment & dress
          • Daily catered lunches
          • Fully stocked kitchen (Dietary restriction-friendly)
          • Happy Hours
          • Monthly Massages
          • On-site Car Wash
          • Free Parking

Keywords: Convoso, Los Angeles , Executive Personal Assistant, Other , Los Angeles, California

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