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Volunteer Representative (Hybrid) DTLA & Angeles House

Company: Union Rescue Mission
Location: Los Angeles
Posted on: August 7, 2022

Job Description:

POSITION SUMMARY:Under the general supervision of the Volunteer Manager, this position will be responsible for the day-to-day activities of the volunteer department at Angeles House and Union Rescue Mission (DTLA). This position will interact directly with groups and people interested in volunteering at Union Rescue Mission (URM), including hosting orientations and tours. CORE WORK PRINCIPLE:Colossians 3:23 is the foundation of URM's standard for employment, Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.ESSENTIAL FUNCTIONS:

  • Print volunteer schedule/sign-in sheets daily, input volunteer hours and new volunteer applications into software.
  • Hold group and individual orientations as scheduled throughout the week.
  • Provide URM and Angeles House tours, as scheduled.
  • Assist in planning and executing holiday events particularly the Thanksgiving celebration, Christmas in July, and Christmas store.
  • Oversee, work, and execute projects and events with individual and group volunteers, including vendors and organizations who may be sponsoring an event.
  • Prepare supplies and oversee volunteer group projects.
  • Travel to URM facilities and on occasion the Warehouse/Distribution Center, as needed.
  • Communicate and work with various departments mission wide.
  • Work with the Volunteer Department Coordinator to carry out department needs.
  • Work with the Operations Department to carry out various tasks.
  • Carry out other tasks and projects as assigned by the Volunteer Manager.
  • On occasion answer phones and emails for those interested in volunteering.
  • Commitment to URM mission, vision, and core values.
  • Encourage volunteers of their faith and growth in Jesus Christ. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
    • Manual dexterity required for occasional lifting of supplies and boxes
    • Must be able to lift 50 pounds WORK ENVIRONMENT:In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
      • The office is clean, orderly, properly lit, and ventilated
      • Noise levels: low to moderatePM20

        • Minimum 1-year experience in customer service, event planning, and volunteer work
        • Proficient in Microsoft programs; be internet savvy KNOWLEDGE, SKILLS, AND ABILITIES:
          • Ability to work a flexible schedule which includes Saturdays, evenings, and weekends, as needed
          • Excellent people/customer service skills
          • Excellent public speaking skills (facility tours)
          • Ability to multitask, diffuse angry/frustrated people and groups, including Skid Row population
          • Must be willing to wear multiple hats and take initiative
          • Familiarity with event set up and managing people/volunteers
          • Ability to problem solve
          • Ability to work well with others, team playerPI187035031

Keywords: Union Rescue Mission, Los Angeles , Volunteer Representative (Hybrid) DTLA & Angeles House, Other , Los Angeles, California

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