Relationship Banker - Hayvenhurst - Encino, CA
Company: JPMorgan Chase Bank, N.A.
Location: Encino
Posted on: May 16, 2022
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Job Description:
Do you have a passion for helping customers, building
relationships, and delivering extraordinary customer service? We're
looking for energetic, enthusiastic people to be the face of Chase
to our retail branch customers. From a personal standpoint, you'll
also have the opportunity to take ownership of your career
development through a variety of cross-training opportunities. As a
Relationship Banker in our Branch Banking team, you'll take a lead
role in delivering an outstanding experience to Chase customers.
You'll acquire, manage, retain meaningful relationships with our
customers, using your financial knowledge to offer thoughtful
solutions to help address their financial needs. You'll contribute
to the success of the branch by: Managing assigned customers and
proactively meeting with them - in person and over the phone - to
build lasting relationships, discover financial needs, and tailor
product and service recommendations Making lives of customers
easier by sharing and setting up self-service options to access
their accounts 24 hours a day/7 days a week Partnering with
Specialists (Financial Advisors, Mortgage Bankers, and Business
Relationship Managers) to connect customers to experts who can help
them with specialized financial needs Adhering to policies,
procedures, and regulatory banking requirements Requirements
Deliver exceptional customer experience by acting with a
customer-first attitude Demonstrate ability to make personal
connections, engage and educate customers, ask open-ended questions
and listen to establish trust and build lasting relationships Exude
confidence with clients when sharing product knowledge and
solutions Excellent communication skills - in person and over the
phone - with proven ability to tailor features and benefits of
products/services to customers with differing needs Strong desire
and ability to influence, educate, and connect customers to
technology Possess drive, initiative, and knowledge to provide
financial options for customers using a consultative approach
Ability to learn products, services, and procedures quickly and
accurately; deliver solutions that make our One Chase products work
together Operate within established risk parameters/tolerances and
meets internal/external risk and compliance obligations, including
completion of required training Professional, thorough, and
organized with strong follow-up skills Engage and partner with team
members and other lines of business to offer most appropriate
products Qualifications At least one year experience in: Retail
banking sales, or Financial services sales, or Consultative
relationship sales role in a related industry, with proven success
in establishing new clients, deepening customer relationships and
delivering results College degree or military equivalent strongly
preferred; High school degree, GED or foreign equivalent required
Beginning October 1, 2018, the Securities Industry Essential (SIE)
exam, FINRA Series 6/7, state registration (including 63 or 66 if
required), and Life licenses are required. All unlicensed
applicants must obtain their licenses within 180 days of hire
Ability to work branch hours, including weekends and some evenings
Compliance with Dodd Frank/Truth in Lending Act This position is
subject to the Dodd Frank/Truth in Lending Act qualification
requirements for Loan Originators. As such, an employment offer for
this position is contingent on JPMC's review of your criminal
conviction history, credit report, information available through
NMLS, and any other information relevant to a determination by JPMC
that you demonstrate financial responsibility, good character, and
general fitness for the position. Note that any felony conviction
within the last seven years will disqualify you from consideration
for this position. Your continued employment in this position would
be contingent upon compliance with Truth in Lending Act/Dodd Frank
Loan Originator requirements. In addition, this position requires
National Mortgage Licensing System and Registry (NMLS) registration
under the SAFE Act of 2008. As such, upon active employment with
JPMorgan Chase, you will be required to either register on NMLS, or
to update your existing registration as necessary to grant access
to and reflect your employment with JPMorgan Chase. Your continued
employment in this position with JPMorgan Chase is contingent upon
compliance with the SAFE Act, including successful registration
immediately after your start date, and timely completion of annual
renewal and required updates thereafter. Any information obtained
during the registration, update, and renewal processes or through
NMLS notifications may impact your employment with the firm. Any of
the completed information you provide during the Chase on-line
application process may be transferred, on your behalf, to NMLS by
JPMorgan Chase. Please carefully review the information you provide
to Chase for accuracy and consistency and with any current NMLS
record, if applicable, before submitting. Further information about
NMLS and registration requirements of registration can be found at:
http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspxChase
is a leading financial services firm, helping nearly half of
America's households and small businesses achieve their financial
goals through a broad range of financial products. Our mission is
to create engaged, lifelong relationships and put our customers at
the heart of everything we do. We also help small businesses,
nonprofits and cities grow, delivering solutions to solve all their
financial needs. We recognize that our people are our strength and
the diverse talents they bring to our global workforce are directly
linked to our success. We are an equal opportunity employer and
place a high value on diversity and inclusion at our company. We do
not discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs. The health and safety of our colleagues,
candidates, clients and communities has been a top priority in
light of the COVID-19 pandemic. JPMorgan Chase was awarded the
"WELL Health-Safety Rating" for all of our 6,200 locations globally
based on our operational policies, maintenance protocols,
stakeholder engagement and emergency plans to address a
post-COVID-19 environment.As a part of our commitment to health and
safety, we have implemented various COVID-related health and safety
requirements for our workforce. Employees are expected to follow
the Firm's current COVID-19 or other infectious disease health and
safety requirements, including local requirements. Requirements
include sharing information including your vaccine card in the
firm's vaccine record tool, and may include mask wearing.
Requirements may change in the future with the evolving public
health landscape. JPMorgan Chase will consider accommodation
requests as required by applicable law.Equal Opportunity
Employer/Disability/Veterans
Keywords: JPMorgan Chase Bank, N.A., Los Angeles , Relationship Banker - Hayvenhurst - Encino, CA, Other , Encino, California
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