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Revenue Operations Salesforce Administrator

Company: Starry, Inc.
Location: Los Angeles
Posted on: May 17, 2022

Job Description:

Who we're looking for:
As Starry's Salesforce Administrator, you will oversee Starry's CRM (Salesforce) and report to Starry's Head of Revenue Operations.
What you'll do:


  • Support business operations across Sales, Marketing, and Technical Operations teams at Starry
  • Develop and implement sales strategies to maximize Salesforce CRM effectiveness across the sales organization
  • Ensure optimal performance of Salesforce systems and products
  • Work with GIS, Data, and Product teams to launch new tools
  • Developing and documenting new processes
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups
  • Evaluating and installing new Salesforce releases, as well as providing training and support
  • Work directly with Sales management and reps to troubleshoot -
  • Create dashboards and provide real-time reports to provide visibility into the pipeline and track quotas, leaderboards, and contests
  • Own and drive consistent improvements for all processes including on-boarding, training, CRM and all operational activities
  • Own performance and implementation of new and existing Sales tools
  • Partner with Starry's SVP Sales to provide strategic input on Starry's Marketing programs
  • Lead the development and documentation of best practices, tools, and training and keep the sales team updated on any new processes and procedures

    Qualifications:

    • 2-4 years of experience as a Salesforce administrator in a similar environment
    • Extensive experience in the administration and maintenance of Salesforce systems
    • Salesforce certified administrator or Salesforce advanced administrator certification is a bonus
    • Exceptional ability to create and maintain Salesforce databases
    • In-depth knowledge of Salesforce products and their functionalities
    • Proficiency in creating Salesforce profiles, allocating roles, and managing access
    • Ability to provide Salesforce training and end-user support
    • Ability to create and maintain robust dashboards and reports
    • Demonstrated ability to initiate, manage and complete cross functional projects in a dynamic environment
    • Strong written and verbal communication skills
    • Demonstrated ability to influence and drive teamwork
    • Highly proficient in Microsoft Word, Excel
    • Bonus: Docusign, Outreach, Data analysis, and Google Docs

Keywords: Starry, Inc., Los Angeles , Revenue Operations Salesforce Administrator, Other , Los Angeles, California

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