Client Relations Associate

Company: Vcheck Global
Location: Los Angeles
Posted on: May 16, 2022

Job Description:

About Us

Recognized as the fastest growing Company in the due diligence and background investigations industry three years in a row by Inc. 5000, Vcheck Global is an expertise-driven Company with a range of products, services, and technology supporting B2B investigative due diligence and background checks.

Vcheck Global specializes in conducting the risk-based due diligence investigations necessary to identify and monitor multiple risk types for large lending and investment transactions, mergers and acquisitions, IPOs, vendor and supplier onboarding, and overall portfolio risk for third parties of any kind.

Vcheck Global provides enhanced due diligence through its expert researchers and analysts, skillfully trained investigators, as well as technology-driven instant screening and ongoing monitoring of our clients' entire portfolios - be they investors, suppliers, distributors, partners, portfolio companies, board members, or C-Suite executives.

Vcheck Global was founded in 2012 in Los Angeles, and now operates in a primarily remote capacity, with offices in New York and D.C.

This is a key position on our Client Relations team. We're looking for a highly driven, self-starter to manage client communication, input data accurately and be a team player on a small, yet impactful team. This position is 100% remote but ideally we're looking for someone based in Central, Mountain or Pacific Time. If in other time zones, flexibility to work PST hours to ensure proper coverage would be ideal.

Responsibilities:
- Clearly communicate and verify requirements received from client to internal teams
- Stay up to date with incoming client inquiries via phone and email
- Assist and support Client Relations Manager with various tasks
- Data Entry and other duties as assigned by management

Qualifications & Education Requirements:
- 1-3 years of experience in a client relations/ customer success role
- "Go-Getter" and "Self-Starter" mentality
- Experience working in a remote capacity
- Experience delivering client-focused solutions based on client needs
- Excellent written, verbal and interpersonal communication
- Excellent time management skills
- Ability to take initiative with minimal supervision
- Ability to multitask and produce highly detailed work

Benefits & Perks
Full-time remote/hybrid options
Flexible hours
Medical/Dental/Vision Insurance
Life Insurance
401K with employer match
Generous PTO policies
Equipment reimbursements and work from home stipends to improve your work experience
Frequent Company social activities and events

EEO Statement

Vcheck Global is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

Vcheck Global expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.

If you, or someone you know is interested, please reach out with an updated resume to cdearmas@vcheckglobal.com

Keywords: Vcheck Global, Los Angeles , Client Relations Associate, Other , Los Angeles, California