Company: Clubcorp Usa Incorporated
Location: Los Angeles
Posted on: January 17, 2022
Job DescriptionFood Runner Act as a liaison between the line and
service staff. Responsible for expediting all orders in a timely
manner ensuring order accuracy. Transport food from kitchen to
dining room, as needed, to provide quality service. Work with other
Club Departments to ensure Member and Guest satisfaction.
Consistently display the Three Steps of Service at all
opportunities to provide excellent service. This position reports
directly to the F Director/Service Director with indirect reporting
to the Captains, Servers, and Chef. Day to Day: Maintain ClubCorp
service standards as outlined in the F Service training program at
high standards. Ensure all plates are prepared according to the
tickets with any special instructions completed. Adhere to ticket
time standards and expectations. Ensure the plate presentation
meets standards and expectations, such as garnish, clean etc.
Verify all accompanying extras, such as sauces, are correct
according to the order specifications. Restock the window with
plates, bowls, soup spoons, steak knives, liners, to-go materials,
etc. that are used to efficiently provide the tools required by the
service staff to fulfill the service requirements. Prepare trays
with orders by correct seat numbers. Assist the team responsible
for clearing and resetting all tables promptly and efficiently.
Clean and maintain designated work areas. Assist service and
banquet staff as needed. Assist fellow Employees, Members and
guests to ensure delivery of the Three Steps of Service without
being directed. Be aware of team members and the environment and
participate as a member of the team. Notify management of
Member/Guest complaints at the time they occur. Practice good
service recovery by rectifying any complaints as soon as possible.
Must be able to interact with Members/Guests professionally,
helping them with changes and last-minute requests as needed. All
the other stuff we do: Because of the fluctuating demands of the
company's operation, it may be necessary that each Employee Partner
perform a multitude of different functions, therefore, as an
essential part of your position, you will be expected to help
others when the occasion arises, just as other Employee Partners
are expected to help you. Accordingly, you may be expected to
perform other tasks as needed or as directed. Adhere to all of the
various company, club and department written mandatory standards of
operations, policies and procedures, manuals, memos, oral
instructions, etc., all of which go to make up the essential
functions of the job. Be able to follow instructions well,
multi-task and work at an efficient pace to keep up with business
needs. Responsible for maintaining good conduct and safe working
habits while in all areas and assure that others are acting safely.
Attend daily line-up and participate as requested. Wear a clean and
neat uniform that follows ClubCorp and your property uniform
standards daily. About you: A high school diploma preferred.
Ability to communicate and follow instructions. You are comfortable
working in both indoor and occasional outdoor environments.
Keywords: Clubcorp Usa Incorporated, Los Angeles , Food Runner, Other , Los Angeles, California
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