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Program Assistant

Company: Pacific Clinics
Location: Santa Fe Springs
Posted on: November 22, 2021

Job Description:

Minimum Starting Hourly Rate $15.09 per hourPOSITION SUMMARY:Primary responsibility is to provide administrative support to program management and all program staff. Works with Office Manager on potential problems and implements solutions or refers problems/solutions to program management.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Answers/screens Program site phones and takes messages for program management as needed.* Maintains proper filing and computer entry of all program site records or other case information/general information. Types and stores all information on computer.* Maintains a sufficient supply of forms and office supplies for site program.* Processes procedures including but not limited to: Utilization Review Tracking, UMDAP, typing general program correspondence, photocopying, distribution of memos, forms, and other general communication items to program staff and interns as directed.* Completes and processes DMH computer reports.* Collects and processes insurance information on all clients based on program's requirements.* Processes and distributes daily incoming and outgoing clinic mail.* Schedules program/staff and other meetings as directed by Divisional Director or designee. Types information into the computer.* Provides direction and task assignment to General Clerk and/or designated support staff to ensure the timely completion of office assignments.* Assists with front office operations providing backup to all support staff positions as needed. This includes and but is not limited to switchboard, filing, front reception desk activities.* Files items sequentially in client chart according to established filing system accurately and promptly.* Maintains all charts in such a way that authorized staff can easily locate items.* Functions as part of an Agency support services team and provides clerical support coverage at other programs and locations as requested.* Types correspondence and other paperwork as directed by Divisional Director or designee.* Provides secretarial support in management meetings and staff meetings as necessary, (e.g. takes and process minutes).* Interacts with program site managers and provides timely communication of messages, problems and business needs.* Interacts with program managers, therapists, milieu counselors, support staff, and clients, providing timely communication and maintaining an effective working relationship with all staff and clients.* Attends and participates in staff meetings to provide input towards program development and staff training.* Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.* Reports to work on time and maintains reliable and regular attendance.* Models Pacific Clinics' approach, mission and core values in all communication and correspondence.* Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.* Performs other duties as assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ORGANIZATIONAL RELATIONSHIPS/INTERACTION:Initiate and maintain professional interactions and communication with Clinic's employees and/or others.EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:* High school diploma with some college preferred.* Minimum two (2) to three (3) years administrative support experience.* Ability to compose and set up correspondence using correct form and grammar.* Knowledge of word processing,

Keywords: Pacific Clinics, Los Angeles , Program Assistant, Other , Santa Fe Springs, California

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