FRONT DESK TEAM PLAYER

Company: Novo Body Fitness
Location: Los Angeles
Posted on: November 22, 2021

Job Description:

Do you love helping people? Would you say you are a healthy and active person? Do you like to smile, laugh, and have fun? Are you interested in fitness and living a healthy lifestyle? Are you enthusiastic about working with people in a fun fitness studio? Become a Front Desk Team Player at Novo Body Fitness!
Front Desk Responsibilities:

• Greet everyone with a smile, by the first name, and with lots of great energy.
• Provide high-level customer service.
• Check-in guests for class.
• Sell memberships, promote sales.
• Communicate about sales and specials.
• Answer phone calls helpfully and professionally.
• Maintain a positive attitude, take the initiative, and have an "all hands on deck" mentality.
• Understand and follow all policies, procedures, and standards.
• Schedule classes for clients.
• Update client accounts.
• Follow follow-up process with new, existing, and former members.
• Provide support to instructors to ensure a successful class.
• Dive into and become a part of the Novo Body culture.
• Manage inventory.
• Closeout cash drawer after shift.
• Assist with the training of new front desk team members once the studio manager deems appropriate.
• Help keep the studio clean and tidy.
• Keep the lobby and workout space tidy, organized, and free of clutter.
• Create Instagram videos and posts.
• Must have a passion for fitness.
  Requirements and Prior Experience:
  • Previous customer service experience, preferably in fitness, retail, hospitality.
  • Ability to prioritize and multi-task.
  • Be an independent thinker and have the confidence to take the initiative.
  • Excellent communication skills and be able to work in a high-pressure environment.
  • Be a positive, friendly, and outgoing person.
  • Excellent and professional phone skills.
  • Must be able to
  • Ability to use basic office equipment (phone, printer, etc).
  • Excellent writing skills.
    Availability:
    • Open availability to work both mornings, evening, and weekend shifts.
    • Must be open to working on holidays.
    • We are currently hiring for both locations Encino and West Culver City.
      Physical Requirments:
      • Must be willing to take weekly classes.
      • Will need to lift and carry boxes, weights, packages.
        Learn more at

Keywords: Novo Body Fitness, Los Angeles , FRONT DESK TEAM PLAYER, Other , Los Angeles, California