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FRONT DESK TEAM PLAYER

Company: Novo Body Fitness
Location: Los Angeles
Posted on: November 22, 2021

Job Description:

Do you love helping people? Would you say you are a healthy and active person? Do you like to smile, laugh, and have fun? Are you interested in fitness and living a healthy lifestyle? Are you enthusiastic about working with people in a fun fitness studio? Become a Front Desk Team Player at Novo Body Fitness!
Front Desk Responsibilities:

  • Greet everyone with a smile, by the first name, and with lots of great energy.
  • Provide high-level customer service.
  • Check-in guests for class.
  • Sell memberships, promote sales.
  • Communicate about sales and specials.
  • Answer phone calls helpfully and professionally.
  • Maintain a positive attitude, take the initiative, and have an "all hands on deck" mentality.
  • Understand and follow all policies, procedures, and standards.
  • Schedule classes for clients.
  • Update client accounts.
  • Follow follow-up process with new, existing, and former members.
  • Provide support to instructors to ensure a successful class.
  • Dive into and become a part of the Novo Body culture.
  • Manage inventory.
  • Closeout cash drawer after shift.
  • Assist with the training of new front desk team members once the studio manager deems appropriate.
  • Help keep the studio clean and tidy.
  • Keep the lobby and workout space tidy, organized, and free of clutter.
  • Create Instagram videos and posts.
  • Must have a passion for fitness.
    Requirements and Prior Experience:
    • Previous customer service experience, preferably in fitness, retail, hospitality.
    • Ability to prioritize and multi-task.
    • Be an independent thinker and have the confidence to take the initiative.
    • Excellent communication skills and be able to work in a high-pressure environment.
    • Be a positive, friendly, and outgoing person.
    • Excellent and professional phone skills.
    • Must be able to
    • Ability to use basic office equipment (phone, printer, etc).
    • Excellent writing skills.
      Availability:
      • Open availability to work both mornings, evening, and weekend shifts.
      • Must be open to working on holidays.
      • We are currently hiring for both locations Encino and West Culver City.
        Physical Requirments:
        • Must be willing to take weekly classes.
        • Will need to lift and carry boxes, weights, packages.
          Learn more at

Keywords: Novo Body Fitness, Los Angeles , FRONT DESK TEAM PLAYER, Other , Los Angeles, California

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