Life Cycle Consultant I
Location: Los Angeles
Posted on: October 12, 2021
Do you love to be in front
of a room?
Do you have a unique
ability to engage and educate an audience both in person and
Then read on to learn more about
the Life Cycle Consultant role with ADP
The Life Cycle Consultant (LCC)
strengthens the client experience and relationship with ADP
TotalSource acting as a conduit during the transition from sales to
service delivering educational and strategic Benefit orientations.
The LCC builds relationships with client contacts engaging worksite
employees (WSE) to create a one-of-a-kind experience as well as
working closely with our internal channel partners from, sales and
implementation to our HRBP's/Key Account
successfully conduct the benefit enrollment meeting at the client’s
location as well as virtually.
- Develop and maintain partnerships
during New Business onboarding and Open Enrollment to effectively
influence the direction of current and future benefits and human
capital needs within the client's business.
- Act as the subject matter expert
for Benefits to drive results with the goal of increasing client
satisfaction, engagement, and retention.
- Provide Benefits consultation and
advice in-person and virtually with clients based on size, needs
analysis, and expectations.
- Responsible for creating a
memorable experience educating the worksite employees on detailed
benefit offerings as well as changes that impact existing plans
during Open Enrollment to drive the ADP Value
- Provides consultation and
education for Client and WSE on organizations' benefit
- Works with the ADP TotalSource
Benefits Department and brokers to answer questions and resolve
- Establishes Benefits Plan
education and delivery for clients during the onboarding process,
as well as the Open Enrollment WSE enrollment meetings that
capitalizes on the Value Proposition for the WSE on behalf of the
- Partners internally to drive ADP
Benefit Product (i.e., Medical, Dental, Vision, Spending,
Disability, Life, Voluntary, Health Advocacy)
- Partners with HRBP to assist in
addressing Benefit-related situations where the LCC can deliver
training to mitigate/reduce risk.
- Other duties as
- Bachelor's degree or equivalent
in education and experience with major area of concentration in
Human Resources, Business or related 1-3 years of
- Excellent written and verbal
communication skills, writing and speaking clearly and
Keywords: ADP, Los Angeles , Life Cycle Consultant I, Other , Los Angeles, California
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