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Senior Manager, Merchant Strategy & Operations - Premium

Company: DoorDash
Location: Los Angeles
Posted on: October 12, 2021

Job Description:

We're looking for a Merchant Strategy & Operations Manager to scale our merchant acquisition & retention strategy for the Premium team.

About the Team

DoorDash is investing in building the premium marketplace for top local restaurants. As a Manager of Merchant Strategy & Operations, you'll curate outstanding restaurant selection, launching new services to help merchant partners grow, and overseeing new growth projects to help expand the Premium marketplace. As a part of the broader Premium Merchant Strategy & Operations team, you will implement the next phase of growth.

About the Role

As a Senior Manager on the Premium Merchant Strategy & Operations team, you'll bring the end-to-end process to identify and acquire Premium merchants across all of our markets. You will sit at the intersection of Product, Analytics, Sales and Marketing teams to build and launch our strategy to acquire the best restaurants. This includes determining the product roadmap, improving process design, and designing strategic projects to enhance sales team productivity.

You're excited about this opportunity because you will…

  • Strategize – Build the strategy for Premium selection health, including which top merchants we need and how to get them
  • Implement – Drive go to market planning for new Selection projects to help build our Premium merchant base
  • Analyze - Build models to determine selection success, new product goals, and support our teams
  • Experiment – Use data-driven decision making to run tests on everything from new merchant initiatives to existing optimization
  • Influence – Work across the company to land essential projects, building relationships with internal and restaurant partners

We're excited about you because…

  • You have 8+ years of experience in strategy and operations or consulting; direct management experience
  • You have experience leading projects, hitting goals, and succeeding in a fast moving environment
  • You have experience building relevant recommendations out of complex datasets; SQL experience
  • You're naturally curious – You are eager to shape the direction of the company
  • You're a relationship-builder – You enjoy motivating people at all levels across a variety of job functions
  • You're a problem solver – You can translate high-level goals into relevant plans

Why You'll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
  • We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
  • We are customer obsessed - We are committed to our clients and connected through our vision of "Delivering Good"
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits
  • You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Keywords: DoorDash, Los Angeles , Senior Manager, Merchant Strategy & Operations - Premium, Other , Los Angeles, California

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