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Lead Business Analyst / Product Owner - Ecommerce

Company: Mattel
Location: El Segundo
Posted on: June 12, 2021

Job Description:

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Digital Platforms team supports and manages the implementation of technology initiatives supporting the company's portfolio of multi-brand, and multi-national consumer-facing digital experiences. The ideal candidate will demonstrate the ability to work with cross-functional, multi-project teams to ensure solutions are delivered on-time and on budget in accordance with the defined scope, timeline and budget. The Business Analyst is also responsible for planning, scheduling and controlling all project activities toward these objectives, applying technical, theoretical and managerial skills to satisfy project requirements, while building positive professional relationships with stakeholders, vendors and project team members.

The Opportunity:

Mattel is currently seeking a Lead Business Analyst, Digital Platforms in El Segundo, CA. This role will be a member of a dynamic team focused on:

Driving Change: Partner with the business process owners to obtain and maintain an in-depth knowledge of Mattel business processes with attention to opportunities to champion improvement - both via process re-engineering and from automation through technology.

Building Relationships: Develop relationships with key business stakeholders. Serve as the "face of IT" and business liaison in support of business applications, initiatives and projects.

Sustaining Expertise: Maintain effective knowledge of the Commercial and Retail related execution and sales processes as well as thorough awareness of trends and developments of emerging technologies, evaluating all for appropriateness and benefit to organization.

What Your Impact Will Be:

Contribute to multiple projects/initiatives within the portfolio. Acitvities include:

  • Solicit and document requirements into product backlogs by developing user stories;
  • Coordinate implementation and deliverables necessary for successful project execution;
  • Comply with Mattel PMO, Security, Legal and Data Privacy processes;
  • Manage User Acceptance testing to ensure that the system addresses the business requirements from the user's point of view;
  • Coordinate Organization Change Management (OCM) activities to champion change.
  • Partner with GIT Client Services to support services to your client portfolio
  • Drive and champion business/client relationships

What We're Looking For:


  • Bachelor's Degree preferred or equivalent experience
  • 8+ years relevant experience in Business Analyst role and/or Product Manager role with strong capabilities in requirements definition and writing user stories and acceptance criteria
  • Production of digital properties (ecommerce, websites, mobile apps, emails, social media apps, etc.)
  • In depth knowledge of SCRUM and Agile SAFE delivery and management of product backlog
  • Persistent attention to detail with strong technical and business aptitude
  • Intermediate to advanced skills in Microsoft Project, Office, JIRA, other process flow tools
  • Strong communication and interpersonal skills


  • Experience with Asset Management, Content Management or Translation Management applications
  • Experience with web analytics packages (Google Analytics, Omniture, Coremetrics etc.)
  • Knowledge of optimization and localization techniques using CDN's
  • Knowledge of cloud-based computing and services, such as Amazon AWS and Microsoft Azure.
  • Experience with Ecommerce platforms - (WCS, Shopify)

What It's Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Keywords: Mattel, Los Angeles , Lead Business Analyst / Product Owner - Ecommerce, Other , El Segundo, California

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