WHO ARE WE?
Live Nation Entertainment is the world's leading live
entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media &
Sponsorship. Ticketmaster is the global leader in event ticketing
with over 500 million tickets sold annually and more than 12,000
clients worldwide. Live Nation Concerts is the largest provider of
live entertainment in the world promoting more than 40,000 shows
and 100+ festivals annually for nearly 4,000 artists in over 40
countries. These businesses allow Live Nation Media & Sponsorship
to create strategic music marketing programs that connect over
1,000 brands with the 98 million fans that attend Live Nation
Entertainment events each year. For additional information,
Live Nation's Concerts Division is where tours are born, artists
come to life, and fans get to experience the rush of live music.
From our dozens of owned/operated Amphitheaters to our Global
Touring team, from Ticketing and Venue Operations to Marketing and
Sales... we foster a fun and upbeat work culture with no shortage
of opportunities. With perks ranging from free concert tickets to
dog-friendly offices, to progressive benefits like student loan
reimbursement and adoption/fertility support... it's no wonder we
are certified as a Great Place to Work organization and one of
People Magazine's "50 Companies that Care". We want everyone to
feel like they belong and can thrive in our community, so we strive
to help you achieve your career and personal goals. Live music is
our passion and where we find our common ground. There has never
been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial
spirit. Resourceful, innovative, forward thinking and committed. At
Live Nation Entertainment, our people embrace these qualities, so
if this sounds like you then please read on!
The primary responsibility of the Administrator will be to serve
as the functional subject matter expert for the ABI MasterMind
Workforce Management and Time and Attendance application for 100+
venues across North America. The ABIMM Administrator serves as the
point-of-contact for end user training for the venues. Providing
technical support, system administration, system integration and
data governance, this position reports to the Sr Director, HR for
Venue Nation. End-User Access and Permissions and Reporting are
included in the position's responsibilities. Working closely with
HRIS, Operators, Payroll and Finance teams, this Administrator is a
key member of the Venue Nation team. This role is also responsible
for guiding end users through re-implementation of the latest
version of ABIMM as it is re-introduced to all end users.
- Train venue management on the correct processes and procedures
of the system
- Audit/report all venues to ensure all are operating within the
established standards of procedure
- Add and maintain schedule templates, positions, skills, work
types, and departments as needed
- Maintains Geo-Fencing and ESS (Employee Self-Service)
- Maintains department borrowing needs between venues
- Event creation and maintenance including project code
- ID Badge Maintenance
- Ensure smooth and consistent integration with HRIS and Payroll
- Generates timekeeping reports as well as troubleshooting report
- Assists with WIP issues and researches any discrepancies
- Manages new venue setup
- Provides all reports as needed by leadership teams, executives,
- Develops and implements ongoing training, knowledge base, and
user support systems for all end-users
- Receives and triages technical support requests. Escalates
requests as necessary to VAST, HRIS, IT, etc.
- Serves as primary point of contact between Venue Nation and ABI
Co. (service provider), coordinates communication to end users
regarding system updates, new features, downtimes, etc.
- Cross-functionally develops and implements processes and
procedures for workforce management, scheduling, and time-keeping
within ABI MasterMind.
- Works with management teams to oversee workforce optimization
programs to ensure innovation and standardization across all
- Stays current on internal work processes, policies, and
procedures; identifies current problems and contributes solutions
to resolve issues.
- Defines key metrics related to usage of ABI MasterMind;
provides regular updates and audit results to leadership on usage
of the system.
- Previous experience with ABIMM (TMSS) preferred, or 5+ years
with similar TKS
- Ability to work nights/weekends/holidays as needed
- High proficiency in MS Office, particularly Excel
- Working knowledge of Workday and ADP Payroll platforms
- Excellent written and verbal communication skills
- High School Diploma required
If the above description sounds like you and fits your
background, apply online at www.livenationentertainment.com/careers
to join the Live Nation Entertainment team today!
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the
rhetoric of diversity and inclusion. You will be working in an
inclusive environment and be encouraged to bring your whole self to
work. We will do all that we can to help you successfully balance
your work and homelife. As a growing business we will encourage you
to develop your professional and personal aspirations, enjoy new
experiences, and learn from the talented people you will be working
with. It's talent that matters to us and we encourage applications
from people irrespective of their gender, race, sexual orientation,
religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for
all applicants regardless of age (40 and over), ancestry, color,
religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and medical
care leave, mental or physical disability (including HIV and AIDS),
marital status, domestic partner status, medical condition
(including cancer and genetic characteristics), genetic
information, military and veteran status, political affiliation,
national origin (including language use restrictions), citizenship,
race, sex (including pregnancy, childbirth, breastfeeding and
medical conditions related to pregnancy, childbirth or
breastfeeding), gender, gender identity, and gender expression,
sexual orientation, or any other basis protected by applicable
federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in
a manner consistent with the requirements of the Los Angeles Fair
Chance Ordinance, San Francisco Fair Chance Ordinance and the
California Fair Chance Act and consistent with other similar and /
or applicable laws in other areas.
We also afford equal employment opportunities to qualified
individuals with a disability. For this reason, Live Nation will
make reasonable accommodations for the known physical or mental
limitations of an otherwise qualified individual with a disability
who is an applicant consistent with its legal obligations to do so,
including reasonable accommodations related to pregnancy in
accordance with applicable local, state and / or federal law. As
part of its commitment to make reasonable accommodations, Live
Nation also wishes to participate in a timely, good faith,
interactive process with a disabled applicant to determine
effective reasonable accommodations, if any, which can be made in
response to a request for accommodations. Applicants are invited to
identify reasonable accommodations that can be made to assist them
to perform the essential functions of the position they seek. Any
applicant who requires an accommodation in order to perform the
essential functions of the job should contact a Human Resources
Representative to request the opportunity to participate in a
timely interactive process. Live Nation will also provide
reasonable religious accommodations on a case by case basis.
The preceding job description has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most
highly qualified persons available in a timely and efficient
manner. Live Nation may pursue all avenues available, including
promotion from within, employee referrals, outside advertising,
employment agencies, internet recruiting, job fairs, college
recruiting and search firms.