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Policy Services Associate (Entry Level)

Company: HCC Life Insurance
Location: Encino
Posted on: June 12, 2021

Job Description:

A Policy Services Associate will process applications for underwriting review. In addition, the associate will issue, check and send policies.

Essential Duties and Responsibilities:

  • Processes new and renewal applications within set parameters for underwriting review
  • Enters and maintains correct client and policy data in computer system and electronic file system
  • Compares systems data entered against documents to ensure accuracy and completion of highly detailed information
  • Creates insurance policies and client invoices; makes updates and changes to documents and records as needed
  • Resolves document inconsistencies, makes changes or notes to records and documents, and retrieves missing information
  • Organizes and maintains electronic files
  • Tracks and follows up on tasks forwarded to other staff or clients to ensure timely completion
  • Communicates with clients by mail, email and phone
  • Composes business correspondence for supervisors, managers and professionals


  • Consistently displays a pleasant demeanor and team-oriented approach
  • Candidate must have great attention to detail with the ability to detect discrepancies and variances in wording, grammar, spelling and numbers
  • Ability to stay organized, be thorough and have excellent follow-through skills
  • Flexible, handles competing demands, uses time efficiently and prioritizes appropriately
  • Good judgment and problem-solving abilities
  • Communicates concisely and professionally in both written and oral communication
  • Proficiency with Microsoft Office and the ability to type at least 45 wpm

Education and Experience:

  • High school diploma or GED required.
  • A minimum of 2-3 years general office administrative experience; insurance experience is preferred.
  • Experience working in a paperless environment is a plus.

If your experience matches these requirements, please apply WITH A COVER LETTER INCLUDING SALARY RANGE REQUIREMENTS.

Tokio Marine HCC offers a competitive salary, generous benefits program, matching 401(k), and a supportive working environment. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.



Keywords: HCC Life Insurance, Los Angeles , Policy Services Associate (Entry Level), Other , Encino, California

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