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Director of Housekeeping

Company: Viceroy Hotel Group
Location: Los Angeles
Posted on: June 12, 2021

Job Description:

Job responsibilities include, but are not limited to:

  • Responsible for budgeting, forecasting, and financial planning of the department.
  • Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
  • Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
  • Manage operating expenses to minimize costs while providing excellent guest services.
  • Coordinate department's activities with other departments to facilitate increased levels of communication and guest satisfaction.
  • Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.
  • Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.
  • knowledge of OSHA and Safety Standards within Housekeeping Department.

The ideal candidate will possess the following skills and abilities:

  • Has previous experience managing a team of Housekeeping employees through motivation, coaching, and development.
  • Has the ability to anticipate guest needs, change goals and direction quickly and multitask
  • Has immaculate attention to detail and seeks continual improvement for hotel cleanliness standards
  • The ability to maintain a budget
  • Displays a strong hands-on approach; thrives in guest and colleague interactions

Physical Requirements:

  • Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length. Length of time of these tasks may vary from day to day and task to task
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
  • Must be able to lift up to 40 lbs. on a regular and continuing basis
  • Must be able to push and pull carts and equipment up to 250 lbs. occasionally
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Experience: Ideal candidate will have 2-4 years previous Housekeeping, or Rooms Division management experience in a comparable hotel environment. Proficiency utilizing Hotel PMS technology preferred. Proficiency in Microsoft Office preferred

This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. EOE

Keywords: Viceroy Hotel Group, Los Angeles , Director of Housekeeping, Other , Los Angeles, California

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