Hospitality In-Dealership Coach
Company: Jackson Dawson
Location: Los Angeles
Posted on: June 12, 2021
Trainers, Coaches, Consultants. Process and Culture and Guest
Experience. Passion for luxury, brand storytelling, and luxury
guest experience creation.
Comfortable with high level leadership and front-line team
members. Interested in working with both. Confident delivering
content after train-the-trainer sessions and customizing content on
the fly in consultation with target audiences. Comfortable with the
ways that technology tools are revolutionizing experiences and
interested in how the human touch is still critical to a
people-driven, technology-enabled experience.
A working knowledge of dealership operations is a positive, but
the working knowledge you may have gotten by buying cars and having
them serviced at dealerships can be sufficient.
If you are interested in all the above, we should talk.
- Work with fellow consultants, corporate, field, and retail
personnel to elevate the brand story and the guest experience
- Stay on track with content provided but also flexible and
- Understand and overcome the obstacles of curating luxury in a
- Effectively track and communicate target dealer
- Share ideas and draw ideas out of an audience
- Create and maintain positive, influential relationships with
- Collaborate with regional field personnel implementing
- Perform other duties as assigned
- High School diploma or GED
- Minimum 5 years of experience in a similar role
- Openness and curiosity around new solutions to age-old
- Extensive retail management experience and the ability to
coach, train, and mentor employees
- Prior luxury brand experience
- Experience in a leadership role
- Working knowledge of dealership operations
- Comfortable with technology
- Proven ability to collaborate, consult, and influence.
- Excellent professional verbal and written communication
- Wired to track results and scale successful tactics
- Proficiency with Microsoft Word, PowerPoint, Excel
- Ability to travel extensively within assigned regional
Keywords: Jackson Dawson, Los Angeles , Hospitality In-Dealership Coach, Other , Los Angeles, California
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