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Social Worker (Program Coordinator)

Company: Department of Veterans Affairs
Location: Los Angeles
Posted on: June 12, 2021

Job Description:

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This is a OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2021. Applicants will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.

Applicants will remain active for 3 months after the initial application is received and/or updated. After that time, you must update your application through your USAJobs account if you would like to be made active again for possible consideration during the open period.

Learn more about this agency


The Health Care for Homeless Veterans (HCHV) Walk-In Social Worker Program Coordinator has experience that demonstrates possession of advanced practice skill and judgment.

The foundation of the HCHV program is the provision of outreach services to Veterans who are homeless. The central goal of the HCHV program is to reduce homelessness among Veterans by conducting outreach to those who are the most vulnerable and who are not currently receiving VA services, and then engaging them in treatment and rehabilitation as well as in other VA programs and non-VA community programs that provide prevention and support services.

The incumbent provides Veterans with a range of social work services, including assessment and referral, clinical treatment, short-term case management, advocacy and service coordination, and linkage with VA and community services. The incumbent possesses knowledge of the needs of the homeless population and has a working knowledge and experience in the use of medical mental health, and substance abuse treatment modalities. The incumbent is able to complete a comprehensive psychosocial assessment to identify strengths, needs, social support systems, disabilities, and barriers to accessing housing and available treatment options. He/she has general knowledge of Veteran benefits and service related to special programs, service-connected compensation, non-service-connected pensions, and benefits that are available on the federal and

state levels, and through city/county social services.

The incumbent serves as a mentor/consultant to other less experienced HCHV social workers and is available to provide clinical guidance as needed. The incumbent also serves as the point of contact for CARF and Joint Commission activities.

Work Schedule: Full Time, 40 Hours a week. Exact work schedule to be discussed during the interview.

Financial Disclosure Report: Not required.

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0185 Social Work

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  • Requirements



Conditions of Employment

  • Must be proficient in written and spoken English
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Selected applicants will be required to complete an online onboarding process


Basic Requirements

  • Citizenship: Citizen of the United States.
  • Licensure: Candidate must be licensed or certified by a state at the advanced practice level, and must be able to provide supervision for licensure.
  • Education: Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for master's degree in social work.

Grade Determinations:

GS-12 Social Worker (Program Coordinator)

Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

In addition to the experience above, candidates must demonstrate all of the following KSAs:

  • Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
  • Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
  • Ability to supervise multidisciplinary staff assigned to the program.
  • Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
  • Ability to provide training, orientation, and guidance within clinical practice.

Assignment: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

References: VA Handbook 5005, Part II, Appendix G39 - Social Worker Qualification Standard.

Physical Requirements: You must have a valid driver's license and be able to drive a government vehicle.The physical demands involve primarily walking, talking, driving, using the telephone etc. Strenuous physical activity is not required although the incumbent is expected to withstand pressure and stress as part of their day to day activities. This position may also required light lifting under 15 pounds, light carrying under 15 pounds, use of fingers, both hands required, walking up to 4 hours, standing up to 2 hours, climbing - legs only up to one hour, the ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, Far vision correctable in one eye to 20/20 and to 20/40 in the other, use of computer screens, and hearing aid is permitted.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Keywords: Department of Veterans Affairs, Los Angeles , Social Worker (Program Coordinator), Other , Los Angeles, California

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