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Head Baker

Company: SusieCakes
Location: Los Angeles
Posted on: June 12, 2021

Job Description:

JOB TITLE: Head Baker

REPORTING TO: General Manager




The Head Baker leads the culinary operation and is charged with running a clean and efficient kitchen to ensure the highest quality baked goods are produced.



  • Runs the kitchen in accordance with the Excellent Log and ensures adherence to weekly/monthly production schedule
  • Ensures quality standards are compliant and that SOPs and recipes are followed 100% of the time
  • Oversees purchasing, receiving and food storage
  • Ensures case is full every morning and back up product supply is ready to meet business needs
  • Ensures proper safety procedures are being followed
  • Maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards


  • Ensures culinary training to foster team member development and succession planning. Ensures that checklists and training trackers are followed and completed
  • Provides constant feedback both in the moment and through more formalized tools including the 30-day and annual performance reviews and cupcake chats


  • Ensures that cost of good percentages are achieved and in line with company objectives
  • Builds efficient Culinary labor schedules that are consistent with sales forecasts
  • Drives the financial performance of the bakery by ensuring production and labor schedules are managed, pars developed and adjusted in conjunction with business needs, product is being used wisely to ensure low to no waste


  • Lives and models the mission, values and goals
  • Creates a fun, lively and celebratory environment that is free of harassment and hostility
  • Possesses and demonstrates a One team, One goal philosophy
  • Leads by example and demonstrates the standards of being a good team member
  • Works in an organized, deliberate and fast pace manner
  • Possesses a small business owner mentality and thrives in an entrepreneurial environment
  • Remains calm and objective and presents fact-based case during emotional discussions
  • Sets specific, challenging and achievable objectives and action plans based on thorough analysis and views them as commitments to be achieved


  • Associate degree in Culinary, Baking or Pastry Arts preferred
  • Two years of previous managerial or supervisory experience within the SusieCakes organization
  • Track record of leading and developing teams through clearly articulating expectations and holding team accountable
  • Possesses an eye for detail and can execute standards accordingly
  • Ability to read and analyze a P&L and uses the tool to effectively drive the business
  • High attention to detail
  • Ability to manage with minimal supervision
  • Exposure to financial controls and accountabilities
  • Ability to work in multiple regional locations
  • Ability to work in cross functional roles as needed (front-of house & back-of-house)
  • Ability to adapt to a flexible schedule according to business needs
  • Ability to transport product and make deliveries when needed
  • Must have reliable transportation and valid drivers license


  • Frequent walking, kneeling, bending and reaching overhead
  • Able to stand for extended periods of time
  • Must be able to lift, move and carry up to 75 pounds


  • ServSafe Manager Food Handler Certification

Keywords: SusieCakes, Los Angeles , Head Baker, Other , Los Angeles, California

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