Resident Services Coordinator
Company: Education Realty Trust Inc.
Location: Los Angeles
Posted on: June 12, 2021
The Resident Services Coordinator is responsible for providing
effective customer service to all prospective tenants, current
tenants and property staff by utilizing in-depth knowledge of the
property and its functions. This position is also responsible for
assisting property staff with the planning and implementation of
resident activities and promoting a quality living experience for
- Coordinates all resident functions and activities including
orienting residents to the property, as well as assists with
utility set-up and deliverance of packages and package claim
- Develops and publishes property newsletter, which includes
planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes,
maintenance repairs, and resident requests. Prepares incident
reports pertaining specifically to resident issues, in accordance
with Company standards.
- Schedules activity center or clubhouse rentals, maintains the
contract on any such rental, and collects applicable fees. Ensures
guest suites are in rental condition and provides additional
amenities to residents, such as movie rentals, books, and
- Processes work orders for the maintenance department, ensures
they are completed timely and accurately, and contacts the resident
to determine if they are satisfied with the work completed.
Prepares weekly maintenance report to verify resident requests are
- Inspects buildings and grounds to ensure safety and
cleanliness, and alerts maintenance to items that need to be
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Education Realty Trust Inc., Los Angeles , Resident Services Coordinator, Other , Los Angeles, California
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