COVENANT HOUSE CALIFORNIA
Part-Time Residential Advisor
As our direct care staff work with youth that are 18-24 years
we require that applicants are at least 25 years old.
The workdays for this position are Saturday and Sunday (8:00am -
Be a part of an exciting and dynamic organization that makes a
difference in the lives of youth experiencing homelessness and
trafficking ages 18-25 years old. Covenant House California (CHC)
is a non-profit agency whose mission is to serve youth experiencing
homelessness with absolute respect and unconditional love.
We are looking for applicants that have experience working with
youth that have experienced homelessness, who have traumatic
histories, identify as LGBTQ, are gender non-conforming and/or who
often face multiple issues and have complex needs. This person will
have knowledge and/or experience working with youth development
programs, utilizing a harm reduction framework, using trauma
informed practices and will value working with a multi-disciplinary
team to create a safe inclusive environment for all. Covenant House
California offers an excellent benefits package effective on date
Our benefit package (effective date of hire), includes medical,
vision, dental, Employee Assistance Program, 403(b) which is
matched by the company, pension, tax deferred annuity, sick time as
well as a generous vacation package.
Understanding that diversity means many different things to many
different people, Covenant House California defines it broadly to
be inclusive of many different elements of human groups, but to
focus particularly on: Racial and ethnic groups, Gender Identity
and Expression, Sexual Orientation (LGBT+ populations), and People
Our objectives are to improve equity (promoting justice,
impartiality, and fairness within the procedures, processes, and
distribution of resources) and increase inclusion (ensuring diverse
individuals can fully participate in agency decision-making
processes). CHCs Statement of Inclusion: Our doors are open to
youth and staff regardless of their race, religion and sexual
orientation, gender identity or expression.
We are seeking qualified applicants to become a part of an
exciting and dynamic organization that makes a difference in the
lives of homeless and trafficked youth. Applicants that have
experience working with youth that have experienced homelessness,
who have traumatic histories, identify as LGBTQ, are gender
non-conforming and/or who often face multiple issues and have
complex needs. Applicants with knowledge and/or experience working
with youth development programs, utilizing a harm reduction
framework, using trauma informed practices and will value working
with a multi-disciplinary team to create a safe inclusive
environment would be highly preferred.
POSITION SUMMARY: Under the supervision of the Residential
Services Coordinator or Resident Manager, the Resident Advisor is
responsible for providing shelter supervision (custodial) and
delivery of residential services to residents within the framework
of the Mission Statement, Five Principles. This position is
required to adhere to all agency policies/procedures and practices
(time/attendance, cell phone, telecommunications, safety, remaining
awake/alert, etc.) This position requires on-duty meals and breaks
and for employees to sign the attached on-duty meal request
Essential Functions of Resident Advisors is to support Case
Managers, Supervisors, and other program areas in providing
residential services as outlined below:
Provide custodial supervision of the shelter, including coverage
of the various areas of the facility.
In compliance with established policies and procedures, provide
support for Case Managers and Supervisors, including, but not
limited to, the following:
- Sign out bus tokens, as designated;
- Pack, tag and store belongings of discharged residents;
- Inspect physical plant for safety and maintenance;
- Dispense and log medication;
- Answer telephones and monitor residents telephone calls;
- Complete work orders and requisitions, as needed;
- Complete intake and discharge paperwork;
- Function as back-up Case Manager, as assigned;
- Build rapport with residents;
- Work directly with residents doing triage, (i.e., field
questions, ask what residents need, clarify the problem, ask if
Case Manager is aware of a problem, etc.);
- Supervise residents in completion of chores and supervise at
client dinner time;
- Inspect common areas and bedrooms for cleanliness on a daily
- Monitor residents in clothing room;
- Be alert to residents and surroundings even during one-on-one
- Function as Person in Charge (PIC), as designated;
- Ensure that all residents are in compliance with upstairs bed
time at end of program day.
- Coordinate/facilitate and supervise in-house group activities
special activities and outings as needed.
- Assist in the implementation of the Aftercare and mentor
program as assigned.
- Be timely and present at all scheduled meetings, including
transitions, staff meetings and trainings.
- Complete written documentation, as needed for residents files,
Critical Incident Reports (CIR), Transition Book, other forms, and
communication including e-mail as necessary.
- Develop knowledge of the current community resources and
referrals, which may entail attendance at off-site meetings and
- Communicate pertinent information to Case Managers,
Supervisors, and Supportive Services.
- Be familiar and comply with agency policies and procedures.
Report any deviations to Supervisor.
- Understand and integrate the Five Principles of the Covenant
House Philosophy, (immediacy, sanctuary, value communication,
structure, and choice).
- Other duties as assigned by supervisor
- EDUCATION: High School Diploma required; Bachelors Degree in
Human Services or related field preferred.
- EXPERIENCE: Minimum of 1-2 years experience working with at
- SKILLS: Must have strong verbal and written communication
skills and strong organizational skills. Must be computer literate
(Word, Outlook, ACCESS, etc.) Must be a self-starter and team
player with the ability to work with other staff members, clients,
vendors and the public.
- WORKING CONDITIONS: General business/office environment. Must
be able to lift up to 40 lbs. on occasion, bend, sit and stand for
prolonged periods of time. Some weekend/holiday work may be
- KNOWLEDGE: Adolescent Development, Crisis Intervention,
Multi-Cultural Awareness, knowledge/training of Pro-Act, CPR and
- EQUIPMENT USED: Computers (including email), telephone, and
Covenant House California does not and shall not discriminate on
the basis of race, color, religion (creed), gender, gender
expression, age, national origin (ancestry), disability, marital
status, sexual orientation, or military status, in any of its
activities or operations. These activities include, but are not
limited to, hiring, and firing of staff, selection of volunteers
and vendors, and provision of services. We are committed to
providing an inclusive and welcoming environment for all members of
our staff, clients, volunteers, subcontractors, vendors, and
Covenant House California is an equal opportunity employer. We
will not discriminate and will take affirmative action measures to
ensure against discrimination in employment, recruitment,
advertisements for employment, compensation, termination,
upgrading, promotions, and other conditions of employment against
any employee or job applicant on the bases of race, color, gender,
national origin, age, religion, creed, disability, veteran's
status, sexual orientation, gender identity or gender