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Lead Scooter Technician

Company: Superpedestrian
Location: Los Angeles
Posted on: June 12, 2021

Job Description:

Superpedestrian is engineering the future of Micromobility. The Superpedestrian team is comprised of some of the most talented operations specialists, policy managers, designers and engineers ever assembled, all focused on transforming the future urban mobility. We operate as LINK prioritizing safety from the inside out. Our unparalleled active vehicle monitoring, self-protection technologies, and robust mechanical design keep riders safe. Join us!

The Lead Scooter Technician (LST) is responsible for maintaining the fleet and managing local spare parts inventory. The primary goal of the Lead Scooter Technician is to minimize our fleet downtime and ensure that all vehicles in the field are safe and pass quality standards. The LST is responsible for understanding, executing, and logging all types of diagnostic and repairs needed to maintain our fleet and document and report component failures to the Repair Operations Team & Engineering Teams. The LST will be the primary owner of the maintenance workspace and, as such, is responsible for maintaining a safe, clean, and organized workspace.

Additionally, the LST is responsible for coordinating training, delegating diagnostic and repair procedures to Scooter Technicians 1 and 2. ( ST1, ST2) in the Market.

What you'll do:

  • Maintain a safe, clean, and organized maintenance workspace.
  • Generate spare parts orders and submit them to Supply Chain.
  • Train ST1 and ST2 to properly execute maintenance procedures.
  • Inspect and evaluate e-scooters for safety, function, and cleanliness
  • Log all maintenance activity in our repair ticket system.
  • Work under the guidance of the Market Operations Manager & Operations Leadership Team.

Who you are:

  • Must be able to lift a 50-pound scooter 20+ times without assistance
  • Excellent organizational skills
  • Previous troubleshooting experience required, experience as a service manager, lead technician, fleet technician, micro-mobility, or technology fields preferred.
  • Able to follow instructions, respond to management direction, communicate efficiently with managers.
  • Have a positive and professional attitude towards your work

Nice to have:

  • Experience working with IoT devices, networking troubleshooting.
  • Basic knowledge of GSuite.
  • Past micro-mobility experience.


  • Competitive benefits with company subsidized medical, dental, vision & disability insurance and a 401k plan
  • On the job training with a leadership team that is committed to the growth and development of all employees
  • A group of fabulous, like-minded, driven people that support each other and mentors across the top echelons of the industry
  • The chance to have your voice heard and help shape Superpedestrian's future
  • A commitment to an actively anti-racist environment

Superpedestrian actively encourages applications from people of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please still apply! We'd love to have a chat and see if you'd be a great addition to our team.

Keywords: Superpedestrian, Los Angeles , Lead Scooter Technician, Other , Los Angeles, California

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