Share Requisition # HRC0507364
The Lobby Services Associate performs a full range of customer
service duties to ensure that visitors are greeted and provided all
information vital for efficient patient and visitor experience.
Job Duties and Responsibilities:
- Provide information, wayfinding tools and literature to
visitors. Answer and direct phone calls and route inquiries to
other departments in the organization or supervisor as appropriate.
May collaborate with other departments and/or resources to ensure a
positive visitor experience.
- Greet and work with all visitors as they arrive or exit.
Acquires vital information to provide appropriate informative
assistance back to all visitors, including securing
- Ensure that visitors and/or patients reach their destination by
providing directions, instructions and/or directly escorting them
safely across the campus.
- Maintain lobby and/or office area by ensuring all informative
literature is available and that area is kept clean and
- May help triage patients according to organizational
High school diploma or GED required.
One (1) year of customer service and/or front desk experience
required. Three (3) years of experience preferred.
- Working Title: Lobby Services Associate
- Department: Lobby Services
- Business Entity: Clinical & Support Services
- City: Los Angeles
- Job Category: Administrative
- Job Specialty: Customer Support
- Position Type: Full-time
- Shift Length: 8 hour shift
- Shift Type: Full-time
Cedars-Sinai is an EEO employer. Cedars-Sinai does not
unlawfully discriminate on the basis of the race, religion, color,
national origin, citizenship, ancestry, physical or mental
disability, legally protected medical condition (cancer-related or
genetic characteristics or any genetic information), marital
status, sex, gender, sexual orientation, gender identity, gender
expression, pregnancy, age (40 or older), military and/or veteran
status or any other basis protected by federal or state law. If you
need a reasonable accommodation for any part of the employment
process, please contact us by email at
Applicant_Accommodation@cshs.org and let us know the nature of your
request and your contact information. Requests for accommodation
will be considered on a case-by-case basis. Please note that only
inquiries concerning a request for reasonable accommodation will be
responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants
with criminal histories, in accordance with the Los Angeles Fair
Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and
wellbeing of our patients and employees. This includes protecting
our patients from communicable diseases, such as influenza (flu).
For this reason, we require that all new employees receive a flu
vaccine based on the seasonal availability of flu vaccine
(typically during September through March each year) as a condition
of employment, and annually thereafter as a condition of continued