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Qualified Domestic Relations Order Analyst - Remote

Company: Willis Towers Watson
Location: Los Angeles
Posted on: June 12, 2021

Job Description:

The Role

This role can be located anywhere in the US.

As a Qualified Domestic Relations Order Analyst, you will work with consultants and senior consultants in administering Qualified Domestic Relations Orders (QDROs), Qualified Medical Child Support Orders (QMCSOs) and Power of Attorney (POA) documents for Fortune 1000 and other non-profit organizations. As a key team member responsible for work product, you will be working directly on client projects in support of broad client engagements.

You will contribute as part of a team to the entire range of QDRO/QMCSO/POA outsourcing services and projects. You will work with mid and senior consultants as well as interface with clients to answer questions, resolve issues and complete projects.

You will have the opportunity to:

  • Significantly enhance your knowledge of all aspects of retirement plan compliance, tax reporting, and operations
  • Employ the most cutting edge tools and resources and work with some of the world's experts in retirement plan design and management
  • Review and analyze clients' needs
  • Interact with plan participants and their representatives to address issues and questions in dedicated QDRO Call Center
  • Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Deliver work in accordance to project deadlines

The Requirements

  • 1+ years of experience in employee benefits, retirement, or consulting with a focus on plan administration, or recordkeeping or call center experience is highly desirable. Prior experience in professional services firm or legal environment preferred, but not required.
  • General knowledge of defined contribution (401(k)) plans and/or defined benefit plans is preferred, but not required.
  • General knowledge of IRC, ERISA and other relevant laws and regulations affecting employee benefit plans is preferred, but not required.
  • Strong written and verbal communication skills
  • Natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
  • Proficient in Microsoft Office (Word and Excel).
  • Ability to work both independently and on client teams who enjoys a fast-paced environment
  • Sense of accountability; owning one's work and taking pride in it

Compensation and Benefits

Compensation and benefits information for this position is being included in accordance with requirements of the Colorado Equal Pay for Equal Work Act. Please note that the salary range listed relate specifically to roles located in Colorado and that salary ranges for similar positions located in other Willis Towers Watson locations may vary. In addition, salaries may vary for different individuals in the same role based on several factors, including but not limited to individual competencies, education/professional certifications, experience and performance in the role.


The salary compensation range being offered for this role is $45,000 to $50,000 annually. This role is considered non-exempt and therefore eligible for overtime.

Company Benefits

Willis Towers Watson provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption leave)

Retirement Benefits: Contributory pension plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Equal Opportunity Employer/Vet/Disability

Keywords: Willis Towers Watson, Los Angeles , Qualified Domestic Relations Order Analyst - Remote, Other , Los Angeles, California

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